Posted by Stephen
Went there to have some keys made. They told me the machine is still broken.
Ace Hardware Corporate Office
Ace Hardware corporate office headquarters location, phone number, address and feedback
Please find details for the Ace Hardware corporate office below. We do our best to keep this information current, but if you are aware of any updates to the Ace Hardware corporate office headquarters information we have, please feel free to submit an update.
Corporate Office Address:
Ace Hardware Corporation
2200 Kensington Court
Oak Brook, IL 60523
Phone: 630-990-6600
Ace Hardware Corporation
2200 Kensington Court
Oak Brook, IL 60523
Phone: 630-990-6600
Ace Hardware Corporate Office Comments
05
Nov
07
Apr
Posted by CDC and OHA exempt Americans wit
Hello, your hardware store where I live has in the past allowed individuals to shop maskless, but recently we go into the store, spend an hour shopping, collect everything, wait in line, get ready to check and then "Sorry, you need a mask." Waisted an hour on you guys because of this. If you don't care to accommodate those who can't wear face smothering devices, we don't care to shop here anymore.
29
Mar
Posted by Anonymous
I was in your village of oak creek ace store in Az. The cashier and customers were not wearing masks. CDC recommendation is to wear masks to protect yourself and others. I do not care what the governor mandates. I want to be safe. Your store could mandate masks but not in the village of oak creek. I can no longer shop there. There is plenty of hardware at Home Depot where they are wearing masks. You do not care about my health so I do not care to shop in your store.
06
Dec
Posted by Pissed off
Your employees do not wear masks. Dover, Pa. why are you not enforcing a policy to protect your employees as well as your patrons?
I will NEVER go into your store again and I'm telling everyone I know to stay away as well.
Your stores must be a cesspool of Covid. How irresponsible. I just wanted to get the he'll out as fast as I could.
14
Nov
Posted by Anonymous
I called Ace Hardware in Lantana Florida today which I'm a local for a long time and it have been in many times.
Today, I was delighted to speak with the store manager Heather she was so great with customer service on the phone she needs to be recognized I looked online for certain things and I'm helping my friend with this townhouse.
I called her back and I asked her for specific items if she could have them ready for my friend who has special needs and she was absolutely caring and amazing and extremely efficient. Please recognize her as caring kind and extremely professional.
20
Aug
20
Jul
Posted by Mark
All Ace stores need to provide their employees with PPE ( face masks) to ensure safety of themselves and of their customers. The Ace store in Menomonie Wi does not require employees to wear any coverings nor take into account social distance procedures. As covid cases increase, and lack of PPE/social distance, customers will begin to shop elsewhere or even online.
07
Jul
Posted by Dave
Complaint: ACE Hardware Holly, Michigan 48442. please note, this store is allowing their employees NOT to wear proper PPE ( FACE MAST). These employees are on the floor in direct contact with customers. When questioned, the response was they are given their own choice. The Michigan E.O for small stores is all employees are to wear mask. Very uncomfortable and clearly unsafe not to mention against the rules. Please address ASAP.
Thank you, Dave
18
Jun
Posted by Anonymous
Went to my local ace hardware to purchase Round up grass and weed killer. Well it was $22.99 for 1.33 gallons. The same item at Home Depot was $9.98. How can you justify a 100% plus mark up. That's straight up thieves. Believe me this is going all over social media. By by Ace Hardware.
09
Jun
Posted by Anonymous
I am an employee with the ace hardware located in Luverne Minnesota. Due to the Covid situation, and precautions that were not being taken in my store, myself and another employee chose to take time off as ordered by our governor in Minnesota. We were told by our operations manager we would not be paid Unemployment, we would not be helped by FMLA, and we would lose our home and electricity would be turned off because we would have nothing to fall back on. This is the shortened version of what we had to go through there. The main manager of our store, is no help, because he and the operations manager have been having an affair for many years. It would not be any of my business if this was kept out of the store, but it hasn't been, and there are many employees that have left because of it. Since leaving due to Covid, I filed a complaint with corporate, OSHA, and now guided by an associate to file a retaliation claim with ethics point, and this has just gotten worse. I have been in contact weekly with my manager, and the other employee myself had said all along that if the precautions were taken to protect us and our customers, we would be glad to go back into the store,And asked that they please let us know what they were doing to be compliant. We have not received any comment back other than an OK. In the meantime, within the store, the operations manager has told people to flip us off if they see us, and they are telling the other associates at the store and customers who come in to ask for us, that we no longer work there. We have never quit, nor have we ever been told we were fired, And at this point we are seeking guidance. We have tried to text the manager and ask what the situation is with our status at the store, and he will not answer us, the HR and district manager is of no help either. We do not know if the owner of the store has been getting an update on anything that is going on, but at this point we are frustrated and we are ready to seek other actions. This is been extremely stressful, unnerving, and unhealthy for us To have to wonder and worry about what's going on and what the next retaliation against us will be. I would like somebody to contact us immediately please, for guidance so that we can end this situation. This has been completely unprofessional from the very beginning, and action does need to be taken. Thank you for your time.
08
May
Posted by Blowin' Chunks
The latest Ace Hardware ad campaign forces me to mute the TV. If you were trying to update the old jingle, you made it worse. It is cringe-worthy. Perhaps commission someone to create a brand new, more cutting-edge jingle. The name "Ace Hardware" is enough for people to remember the brand. Lose the jingle or come up with a better one, or don't use one at all.
