Posted by Anonymous
Purchased an eBook at your local B&N Store in Bismarck, ND for my friend who has a Kindle. Asked the clerk specifically if it will work on the Kindle!
She assured me that all is well and sold me the access code. I mailed it to my friend for Christmas as a present. After going trough trouble finding out that your books only work on Kindle Fire I went back to the store with the unused used or unusable access code where store manager
behind the Nook Display informed me that eBooks are not refundable...
It seems since it is fairly easy for you as a seller to re trace that your code was unused or was downloaded that I was provided with poor service and no goods in exchange for my funds! I still believe that some one must have competence at B&N and be able to help me with the issue at hand.
By the way I am a Nook owner and love my device!