Citizens Bank Corporate Office

Citizens Bank corporate office headquarters location, phone number, address and feedback

Please find details for the Citizens Bank corporate office below. We do our best to keep this information current, but if you are aware of any updates to the Citizens Bank corporate office headquarters information we have, please feel free to submit an update.


Corporate Office Address:
Citizens Financial Group, Inc.
1 Citizens Plaza
Providence, RI 02903
United States
Phone: 401-456-7000
Fax: 401-456-7819

Citizens Bank Corporate Office Comments

Posted by Mike


I don't appreciate receiving a pass do notice for my safety deposit box
It seems that when investors bank merged with citizens bank no one did there diligence regarding the safety deposit box at investors banks
So instead of me calling my maple shade branch ,citizens should have emailed the customer apologizing for the error
This leaves a bad impression to me regarding citizen bank

Posted by Anonymous


I waited in the drive through at 28999 5 Mile Rd Livonia 48154 for 40 minutes with only one car ahead of me. They had one teller. When I inquired why, two different women in the bank came to the window that was not the teller. Why couldn't one of them handle the drive thru? Instead I got them conversing and laughing inside with the teller about me. That branch is ridiculous. It is frustrating to spend that much time to make a deposit. Are the additional people inside not able to fill in as a teller. If so, how ridiculous. They were taking the people that walked in before they were talking the drive thru. There has always been problems at that branch. I will not be ridiculed by your employees. I will simply withdrawal and close my accounts and go to a credit union or different bank institution.

Posted by Buffalo New York


We sold our home to a purchaser using Citizens bank as their mortgage company. This process has been on going for 3 months now. We have had several closing dates that have come and gone, and have still not closed. The excuses have ranged from being understaffed and still processing June applicants, to no answer at all. All attorneys for all sides get no action or response either. What should of been a closing date of September 17 has turned into a no response.We as purchasers have dead lines on our contracts and we are now in the process of having to redo and update them at an extra cost to us. Our latest deadline is approaching where we will lose our locked in interest rate and have to redo our financials. Who is The braniac who is overlooking this division of your banking establishment and why are they not being held accountable? This is the exact reason why the banking system had to be bailed out, you'd think that you would learn by your mistakes but apparently not. To all who read this take notice that Citizens Bank is not the bank to do business with for your mortgage needs, not only do they not address your needs in a timely fashion they do not return calls and the underwriters are not local. We are still at a stand still with all our belongings in a moving truck in our drive as the closing date scheduled for today was postponed again! We need action what are you going to do about this?

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