Facebook Corporate Office

The above account is of a dead person Late barun datta.He is no more. but somebody who is operating his account with the pass word is mischief terrific. we are shocked with the matter, even till today the reason of his death is unknown but suspected some one may have provoked him for some thing ,but all his close friends are shocked with this. please check the detail to forward with positive answer from your department ,if you need, we may provide all necessary supporting document to your department. I am her elder sister.

srabani basu 5/16/13 11:38PM

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I wish Facebook would not "interrogate" me every time I want to hide a posting on my page. Let me delete it for heaven's sake and go on with my life. I hate those damned questions. The questions you ask about why I am hiding a post are so unnecessary. My page gets cluttered; I don't need to keep posts on it forever. That's it-no one needs to know why I want to delete an article or post. The world does not care.

susan harrison 5/12/13 8:54PM

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Facebook blocked me for 7 days from messaging beacause I used my email address to request friends. I di not request any further friends and I am now blocked for an additional 14 days now for taking no activity whatsoever (no friend requests.hen doe sit end. I want to remove all friend requests that were made at the beginning. The policy is unfair because it does not allow the requester to hear his/he rsid eof anything. So anyone can halt activity of another even if they are acquanited with that person.

patrick oswald 5/8/13 11:06PM

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I need to delete album at one time in groups. There used to be an edit button but now it is gone. The suggestions you give are invalid. Also in the forum many are complaining of the the same issue for weeks!!!!!!!!!!

m 5/8/13 4:01PM

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You block people for doing what Facebook is all about. Marie new friends, but then when we do you block us. That has to be the absolute stupidest think imaginable. Yes, I've sent off friend requests to people that I don't know, but would like to get to know. Be it for business or just for friends. What is the matter with that? That's why we are all here. TO MAKE FRIENDS !!!!!!! You act as if you all are kings, queens or gods.....you're none of them, you're just plain human just like everyone who uses Facebook. Just because you work for Facebook doesn't give you the right to make these decisions, never giving us a chance to say anything. You all need to change your stupid policy, and let people do just what this site was designed for!!

Santabear 5/7/13 3:23PM

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I was relieved to see I was not the only one who is in cyber purgatory with Facebook. I have been LOCKED OUT of my account AND sending e-mails to Facebook. As this sight says the help support line is no longer supporting. I too have tried all their on-line help with no results. I don't have a phone with text, so they want my ID. Cannot figure out how to transfer what I scanned to my files into my e-mail, I have Windows8 w/Internet Explorer. My e-mail to Facebook are being returned to sender. Do not know if Facebook has a fax. They even had the nerve to send ME an E-mail telling me I have missed important notifications & reports from my friends. It showed their profile photos & what type of post, but only a link to my page which I can't access. UNREAL! One of the posts was a status report from my niece who is expecting and I can't access what is probably a photo. I'M SO UPSET! This has been going on for a week. Is there any other help that doesn't involve payments, trials, contracts or subscriptions?

Frantic in FL 5/7/13 2:30PM

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I went to log on. When I see where I was accused of sending friends request to people I don't know and to check the box saying I did it. I have never sent anyone I didn't know a friends request. I only accepted friends request. I think it was wrong for face book to accuse me of things I didn't do. There is many many names on my page asking to accept or ignore friends. If I wanted to have friends I didn't know I would click that. I have not clicked that box yet because I did nothing wrong for face book to accuse me of. If they think I have they should be able to show me who or some proof. Because I have not done that and am sick with cancer and taking radiation treatments. I am sixty six years old I have no time or feel like playing games with people on facebook. I only wanted to talk to family and friends. My family is all out of state. It takes to long to call everyone being sick and doing radiation every day. How does people I don't know message me saying nasty things. I did not invite them at all. I just ignore them, but how was they able to do it. I messaged back and told them not to message me any more. That is the only person I didn't know. I hope face book can show me how they arrived at this when I didn't do anything. I have no intentions of talking to anyone who doesn't want to talk to me. I would appreciate an answer please.

threebooksback 5/1/13 8:12PM

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I have emailed Facebook four times about a continuing problem with pictures disappearing and items posted under books, movies etc with no results - BOTTOM LINE is Facebook has gotten two big and does give a crap about the LITTLE GUYS that made them millions of dollars - They follow the same business plan as eBay - Let the public build their business and then screw them - I bet Facebook NEVER reads any of these comments - If they do they should be embarrassed

Need Help 4/30/13 5:59AM

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What are our rights here on facebook, I have tried many times to get in touch with a live person to talk about something and I keep getting told that I need to pay for this help or question I have. I lost my job because some one hacked a account and cut and pasted information they had no right to do. The person is on here and makes it there mission in life to spend many hours on here looking informatin up on others, she is a very mean and vendictive person, she had no right to do what she did, who caan I talk to about this...

Anonymous 4/22/13 6:00AM

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im sick of always being told my password is wrong,i have had to change my password to meany times. I get on for one day but when I try to get on again im told that its not the right pass word ive had a friend to try to post and let friends and family that I will not be returning to face again because im tired of changing pass words.facebook is sad.

sorry 4/12/13 11:42AM

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I am very disappointed with the treatment of myself as a Facebook user. After three day effort I have not received any support for accessing my account I have been using for two years!!
After changing my privacy setting on ,my account, sign-on screen declares that "Someone May Have Accessed Your Account".
That someone was myself and despite sending 6 copies of my passport as proof of identity, there was no reaction from the company support team. CAN SOMEONE BE PROACTIVE AND RESOLVE MY ISSUE ??

Anonymous 4/3/13 11:34PM

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Your personnel continuously and consistantly block me from my Facebook account, while letting others post atrocious, malignant, repulsive comments and posts to my account. Plus, they send me photos and comments from people I don't even know nor ever heard of. They, plague me with comments about other peoples new comments, or updates, or requests to find friends. Furthermore, they can never find my account nor my passcode. Therefore, I am being told to create a new account. Now, I am finding out that I am being blocked from my account because of opening new accounts.

It is no wonder that you don't have technical assistance nor a developer to contact. You have too much egg on your faces!

Mamasita43; ie, 007Charlie; ie, 3/31/13 10:15PM

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I have friends on here and all my messages are gone and they are not on my friends lists messages say it has been reported as spam or abusive and there was none of that now i can not contact or find them and cant retrieve my messages

Anonymous 3/26/13 10:32PM

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My name is Bernadette Kenney Costello. Yesterday, I went ,on Facebook and people I didn't even know were congradulating me on my weight loss. This AD went to my friends and family and their friends (who I didn't know).
I reported this problem on Help (Facebook). I didn't hear back from anyone. This caused me a lot of embarrassement. Plus, I didn't give anyone permission to send out that AD or virus.
Please get back to me as soon as possible.

Bernadette Kenney Costello 3/26/13 6:58PM

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I have been unable to log in to my account for several weeks. I set up a security code to protect the account so that when Logging in from an unrecognized device it would send a text message to me. The text messages stopped coming so I can't log in. I have tried using a recognized device and it still doesn't work. The idea that a company as large as Facebook not having ANY form of Customer Service is disgusting. It isn't just enough to get people to use the product the idea is to keep them and with type, or lack of, service; I will make everyone I know aware that Facebook is okay as long as you don't have issues that your can't use the HELP area for. It is disheartening that you care so little. I have to say the WORST experience I have every had with any company. Ever heard of the Better Business Bureau? I'm going there next.

Miranda 3/26/13 5:34AM

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My little sister has been missing for 2 days..and there is no way I can get into her facebook nor get help from facebook to see if I can get any information from her messages..

kimmw2 3/25/13 10:21AM

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I can't believe that facebook doesn't have any other way than this for its customers to settle their grievances. From what I just read and from what I have heard from others you're doing a terrible job at customer service. I would give you an F, write it in red ink and circle it for good measure, like teachers do in school. You need to set up a 1-800 number where customers can speak to a live person.

And now to MY grievance! I am the family genealogist. Do you know what that means? For over 43 years I have been tracing my family's ancestors. I started on my paternal side, but have branched out to include my maternal side, my husband's family and now my daughter-in-law's family.

Because I have worked for so long(and so hard)I have managed to bring the family history forward and have found lots of cousins thanks to sites like ancestry.com. I then have looked on facebook and found these same cousins and reached out to them, wanting to share our family history with them. Some of them(I'm not going to name names)are actually cousins I have met in the past. Their parent and my parent were first cousins. We have been in each other's homes. And I am very tired of being blocked for harassment for a month and unable to make any new friends on facebook. It is absolutely galling to me that you would threaten me with permanently blocking me from being able to make new friends or send messages, etc. These people are my FAMILY! I have spent all but 14 years of my life doing this! If my son, daughter-in-law and 17-month-old granddaughter were not on facebook I'd tell you to take a flying leap. But, they(my FAMILY)are the only reason I'm not deleting my account. But, you can bet your booties that I will never play a game or buy ANYTHING from facebook. I want all of the ads removed from my pages. And I want OFF schoolfeed. I have tried to delete that stupid thing so many times. And I want ALL of the GAMES taken off. I'm here to connect with family and friends. NOT to do stupid pet tricks!!!

I DO NOT WANT TO EVER SEE THAT I HAVE BEEN BLOCKED FROM MAKING FRIENDS OR LEAVING OR RECEIVING MESSAGES AGAIN! I WANT TO BE ABLE TO MESSAGE MY COUSINS AS I FIND THEM. THEY DON'T HAVE TO ACCEPT ME OR SEE OUR FAMILY TREE, BUT THEY DO HAVE TO GIVE ME A CHANCE! EVEN JAMES AND PATTI VULCAN!

Ann Mills Percha 3/17/13 6:34AM

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yesterday my facebook account was locked up stating it has been flagged as a fake account i cant get back in to it i have had the account for many years its my real account with my real name i don't know why this was done to me or who did this to me but its not fair all i know is i want my account back i don't understand why the captchas isn't enough i don't pay that much attention to everyone of my friends pictures so i am failing at the guess the picture tests and this just isn't fair i don't want to lose the account i have had for years and all the progress i have made on the games because some jealous inconsiderate person out to make my life a living hell :(

hellsangel33 3/11/13 7:40AM

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I do not know how my facebook account was placed from my every day chatting/gaming account to an account for advertising. I do not have anything to advertise in the first place. I just want my account back the way it was.

SailorScoutsUnite 3/10/13 2:47PM

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We are trying to delete our Facebook accounts because me and my fiancée don't feel safe anymore we both feel harrassed with the situations so can u please allow us to be removed

Ben Williams of Atlanta GA. Email address and my name is Annetta Patten. Email address please pay immediately attention to thank u very much

Ben Williams/Annetta Patten 3/3/13 2:18PM

I havnt used my facebook account in a year and a half, it was never deleted. When I returned to facebook recently to try to delete it, I used their "forgot your password" option only to find out my email has been tied to a different facebook account! some spanish person, and I dont even speak spanish!

I get emails in spanish from facebook referring to me as this other person, and my real facebook account is just sitting there in limbo! But thats not even why im mad, I JUST WANT CUSTOMER SERVICE to solve this problem! where are they, I dont want cold unhelpful forms, ive already filled too many with no results!

FRUSTRATED 2/9/13 9:26AM

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I had my FB account hackett over and over again! I hate it and I had my closes friends tell me why did you say mean things to me what did I do?? I said when? And they said today! This was in Dec at the time and they said I said I wanted something really really bad to some one on a page? I said what page let me see?? It scared me and I was ready to cry when I saw it!!cause it was bad and people were saying bad things about me and I deleted it Asap and I started freaking out thinking OMG!!! I don't ever or would ever hurt or wish harm on anyone!!! I need your help cause now I don't want to be the blame for it please help!!!!!! I can't eat or sleep cause I'm super scared and nervous and I wish I wasnt! I'm despreet please help!! And thank you for your time!!!

BipolerBear23@Facebook 2/1/13 12:49AM

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Hi about a week and a half it showed that i needed to verify my contact information then i needed to upload a copy of my license, which i did but covered up everything, now i can't sign on and my friends say my page comes up network error. I would love to be able to enjoy facebook again but any ideas what to do now?

Anonymous 1/31/13 1:06PM

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I have been unable to log on to FB for several days now. I've changed passwords, and done everything humanly possible on my end to log on.
I keep getting a page that says I need to download a government issued ID.
I did this with EXTREME hesitation - And blocked out most of the information. however, I still am unable to log on. at this point I'd like to log on to delete my account. I do not want my information on this site any further. WHAT IS GOING ON THAT I CAN NOT LOG ON! I'm not the only person this is happening to either. Google...FB asking for ID and you'll see the number of people this is happening to

beatrice 1/23/13 10:46AM

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Everything works on our desktop computer except Facebook. I was told by a computer service (geek squad) to call Facebook. However, when I call 650-543-4800 the recording says they don't take calls and to click on help on your facebook page. I CAN'T DO THIS BECAUSE I CAN'T GET INTO FACEBOOK! Now What?????

Babs 1/13/13 8:49PM

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I have not used my FB account nor accessed my FB page for nearly a year due to an employment move that I won't go into here. I now tried to access my FB account/page with a new computer and immediately got the message that FB does not recognized my new "device" and would not open my FB page. As a result, FB has "temporarily locked" my account. As with every other FB user on this blog/post, I cannot talk with anyone in FB customer service leaving me completely helpless to resolve the issue and access my FB account/page. I have never in my 40 plus years of buying any product or joining any electronic consumer service of any kind been treated so poorly with complete disregard to help with questions and/or problems with using said service. The instructions above warn about using profanity. In my attempt to state my complete disgust with FB on this post/blog, I have obviously declined to use profanity in narrative herein; however, the warning notwithstanding, I would have used every profane and socially discusting word from my considerable vocabulary to underscore my anger and frustration with this company that is so arrogant as to completely ignore the needs of their subscribers.

XLAggieFan 1/9/13 6:31PM

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I have been a facebook user for 3 years and yesterday I clicked on a link on a friends page and quickly realized it was not a valid link (something from Zodio)the next thing I know I am locked out of my account. No matter how many times I follow the directions and change my password and answer the security questions I cannot log back in. I want now to be able to at least deactivate my account so the pictures of my kids and my information is no longer out there. I can see my page through my daughters FB but cannot log in myself. This is horrible and your HELP site is not helpful. I have done everything it has said and I cannot log in and there is no one to talk with to get help. I keep getting a message that says my browser may have been infected with malware but my antivirus says otherwise. I have reported all this through proper channels with FB still no help. I had no idea that when you had problems with FB that it would not be there to help. SO Please is there someone who can help me at least figure out how to log in so I can at least deactivate my account if FB no longer wants me to be a customer.
Sincerely,
Sheree Stoothoff

Sheree (McCall) Stoothoff 1/2/13 7:09PM

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I received four or five security notifications where I was required to type in specific passwords before I could share or even make a post. Then I received a message saying that my posting privileges on Facebook are suspended for two days because I was doing too much sharing. I have been doing absolutely nothing different from what I have done on Facebook for years and I have not violated any of Facebook's rules or regulations. I think there is a bug or virus in your system. I can log-in to Facebook BUT can no longer make posts on Facebook. I can't even make this report to you using regular Facebook channels because your system has blocked me from using any Facebook systems. I would appreciate your immediate attention to this problem.

fredscholl 1/2/13 6:53PM

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Hello, I am just trying to send messages to my friends but it says that im temporarily blocked from features. my facebook option comments and like option are not response and no add friend ...........comments ,like ,and friend request option are blocked..........please check and improve. I have been having this issue for like a week and Im just paranoid because I cant send messages to my friends. Please facebook help me solve this

thank you

Manuel Zitle 12/31/12 6:28PM

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I signed up for fun but never really used the sight, somehow some unknown person charged $200. towards facebook games on my credit card, how does that happen on this sight... I am a senior citizen and have no idea how this happened, if you have an idea let me know thank you....think I might be closing and opening a new accountF

Anonymous 12/28/12 4:33AM

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I just read my e-mail and it says i am blocked becase of spam or something like that i am new to the computer all i do is read my e-mails and do my homework for school I this is a mistake

johmil10 12/20/12 9:48PM

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One of the biggest and best companies? Any other I know have customer service support. I guess you are too good for us your customers. I will be deleting my accounts, selling my stock and removing my adds from your site. Thanks for all your help and support.

Anonymous 12/17/12 9:53AM

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facebook wont load n get a error saying facebook taking longer to respond or timed out an same thing for my iphone n hubbys droid an yet i can go to any browser n load any thing n boom just in a second it loads right away only issue is facebook

Robyn yarbrough 12/17/12 6:08AM

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I use frontier for my internet provider and these last couple days, logging into facebook account has not been possible. My wife Christina got in touch with Frontier to ask why facebook was the only thing we were not able to bring up. Frontier says it's something that facebook is doing. Around 9pm last night (12-13-12) I was able to log in and play the games and chat with others but the games kept freezing up. I restarted my computer, I also performed a cleaning of all my cookies and stuff to help speed up my computer. When I attempted to log back into my account, Facebook was again un-reachable. This morning at 9am and at this very moment I still can not log in and to be truthful, I get an error message when I type in facebook.com. I even tried google search to try to log in and I get nowhere. We keep up with our family members this way. I have recently been placing job opening that are here in Richmond Indiana to kinda help those that are unemployed. How soon will Frontier users be able to use their Facebook account.

Benny Rodriquez 12/14/12 7:59AM

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Ok the page said 17 folks online to help from FB where are they at my post is days old i still need help !!

diamond sun 12/13/12 10:04AM

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Hope this reaches the right person you have some date sites that are not real that are sponsored by facebook hate to think that facebook is hurting for money that you have to take advantage of people thank for making me feel like a fool!!!!!!!!!!!!!!!!

richard hodge 12/11/12 6:22PM

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Hi there my account password would not work ,went though the maze to have it reset,got it opened up and back up the day before i went in for surgery got back on it a couple days later and

pass word would not work. Assuming my acct was hacked into i am guessing i was going for a one of a kind for sure password.Well not only could i not get into my yahoo acct but after about 3 times going though the reset page i finally got the page were it asked for your friends names to send the codes to hey that's fine but the choices were all gamers i really do not know i had only one person offered that KNOWS me and knows that is my page.If i had the offer to choose my friends that know me that would not be a problem .But i went along with it and the gamers Im me back saying they got nothing from face book about a code number.The one person that did know me called right away to give me the code.If my acct was got into then for sure my yahoo inflo was hacked to .My page is Diamond Sun and it is up and going as i can view it from a friends computer ,I would really like to get this mess right and back on my page Please!! is my contact email and my second one that WAS on my page that Is still working but i did change that password right away.any help would be great thanks!

diamond sun 12/11/12 5:04PM

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my account is temporary lock for 2 days.pls do something.i could not identify the tags. Pls unlock my account...

eshita rod 12/10/12 7:28PM

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all of a sudden when i try to sign into facebook there askin fo all personal info including my credit card number including the three diget security coge on back iv'e never seen or heard of this befor

pat 12/10/12 4:42PM

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I keep getting a warning for sending spam, the thing is I don't send spam people send it to me. I had asked them to stop. I only talk to family and check on my cab service e. I don't understand there are things I am signed up for that I didn't sign up. Please fix Facebook. It is really bad when i can't speak to my only family when someone somewhere screwed up. Do I need to get my lawyer involved and sue Facebook? I am prepared if this isn't fixed. This is the only way I can talk to my family.

angelbaby97420 12/8/12 9:52AM

i did nothing wrong on my account..in fact i did everything right according to everyone i talked to.....the problem is this...someone spammed my page with a link/virus so i not only reported it asap to facebook but also posted on my page for my friends to delete it from their pages and also report it....then i changed my password for better security. Next day i see that i have a " temporary lock" on my account until i send in my person info to them..like my passbook id or drivers license....obviously they have never heard of Identity thief at facebook... i mean if someone already got onto my account why would i want then to have even more info about me.....in fact i did not have to send them that much personal info when i first got my account so what would that even prove to them in the first place??? So now because i did the "right" thing but alerting everyone on my list and their office and changing my password i have now been further punished by losing my account and access to many photos i have taken with my phone and sent right onto page thinking they would be safe.....facebook just sucks..and god forbid you try to get a human to help you....they only offer online help but when you cant log onto an account your 110% screwed and no one picks up any of the phone calls to office.......

Mpbowler1 11/13/12 8:20AM

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My name is Kevin J Davis. I am definitely having some "security issues" with my Google accounts - but for the opposite reason that you would normally encounter. I believe I have been seriously "mis-tagged". I got new Dell with an I-3 core, then a Galaxy Tab (with phone number but no phone) and then a Galaxy Stratosphere - which I had to open a New Gmail Address Account, Facebook wanted one for my Stratosphere's Phone Number...THEN I started completely over again due to Google's numerous passwords, and not being able to recognize the same account and password from my other device...finally getting it straight; but as I said: 58, Disabled, and did not grow up in Tech. Age. Then in addition I recently purchased a new domain thru Google for a patent I am working on (h2o2el.com). Doing my best, with my Disability, to keep ell







OK, being 58, not really growing up with this whole social networking thing; I figure that if GOOGLE suggests that I may know some people and says that I have "X amount of mutual friends" in common...who may no longer be children, faces/names I may or not recognize (PLEASE DON'T DISCRIMINATE-I AM ON DISABILITY FOR ADHD! - proof easily provided upon request.) So, possibly the fact that my face-recognition is very poor - especially when it comes to kids (in my old church) - is probably a major factor. I do have, and have had several friends on there from IBEW (International Brotherhood of [UNION] Electrical Workers - that are in cities all across the US and Canada...which I have never seen, met, nor even talked to! Yet we are all considered "Brothers and Sisters" in that organization - as we do in church as well.







Now, I have been away from my home-town/home-church in Mo. Valley, IA, since Hurricane Katrina, when I came down to help with Electrical Restoration, and decided to stay. I originally signed up for Facebook to stay in touch with my son who served two terms in Afghanistan with the National Guard.







Recently, I have filled in a bit more of my profile, had to get a second Gmail address - then a third because of basic passwords, application passwords, etc. I, with my disability, am doing my best to learn your fairly complimented system on my own... and as I did Facebook offered suggestions of people I might know. That went great for a few quite a few people that I had lost touch with - both people my age as well as some of the young people which I had worked in the church on Mo. Valley, IA.







Conclusion: unfortunate situation, Disability Accommodation. If this h2o2el patent goes through, Facebook and Google will be esential. Don't know solution - that is not mine to work out - but, what is now a known discrimination issue by Facebook. I don't need the money from a law suite; I just need my access back, please! ADHD and 131 IQ...very smart in some things, very stupid in others.

Kevin J Davis 11/13/12 7:42AM

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Hello - I so hope you can help me. I just worked a 14 hour day (I work for the airlines and we are swamped with people who are still stuck on the east coast because of hurricane Sady) - anyways, when I get home I say hi to my kids, play with the ferrets, cats and dog - take a few minutes to unwind and then get stuff done around my house. One of my unwinding things to do is to play the games on facebook. I catch up with the friends and family. Well I go onto my page to day and decide to play a game that I have on my facebook page on my computer, my phone and my ipod. I am jazzed to see that I have reached another level and unlocked another game, cant wait to play it. While waiting for the page to open I check my checking account and there I see a couple of charges for things I have not purchased. The listing in my account says "facebook.com*yehwww.fb.me.ccca" in the amount $40.00 - then when I thought things couldnt get any worse, there is a second charge "facebook.com*d9hwww.fb.me.caaa that one in the amount of $100.00. im a single mom working to support 3 kids without the help of their 'donor'. I work and have a great job working for the airlines in reservations - I love me job but I cant afford to buy whatever these charges are for. I cant even afford propane in my tank for heat and its snowing outside. I need this money returned to my checking account. Please I live day to day and I barely am able to do that. Infact without someone stepping in to help us for christmas, we arent going to be able to have christmas. My youngest is 13 and says he understands but I know its hurts him, I really need you to please put this money back into my checking acct. please contact me for that info as soon as possible. please. I was off work for 14 months due to a spinal injury and am just getting back to my job - I cant afford to have this money taken out of my account for things I didnt buy - I dont know what these charges are for. I know I only have a limited amount of money in my account so there I have not been spending any money on any thing. pelase help me.

Iridirina 11/9/12 8:50PM

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My facebook has been suspended due to what was referred to as phishing. Please could you do me the favor of sending into my Gmail account the date of birth used in signing up the account in.

Ikayfezzas 11/9/12 5:03AM

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MymFacebook account won't show any of my pages. What can I do ?

diddy2 11/8/12 8:32PM

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facebook has blocked me due to someone reporting my image....the image is still my avatar which goes to show that facebook isnt even looking into the matter...they just automatically suspend you if someone reports you...which makes facebook a place for bullies....before this they blocked me saying that I was using a fake name....PLEASE UNBLOCK ME! I would really hate to have to get legal on this

Lynne Dee 11/5/12 10:22PM

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Your decision to censor free speech WIL NOT BE TOLERATED. I cannot wait until a new social network is set up to compete for your client base.

Larry 10/31/12 11:00AM

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I cannot post, like or share anything. Facebook says they have limited my account for security reasons. are they kidding. I support some causes on FB and like pictures and friends comments. How does anyone get resolution. I called the number support and was redirected to a number they say is not a working number

susan appel schneider 10/25/12 1:43PM

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IT IS IMPOSSIBLE TO GET A REAL ENGLISH SPEAKIING PERSON. I HAVE A REAL SERIOUS PROBLEM MY CHILDREN'S PICTURES POSTED ON SOMEONE ELSE'S PAGE. THIS IS SO AGAINT THE IMAGE PRIVACY ACT N NOONE TO ADVICE ON FACEBOOK....PLEASE HELP

Anonymous 10/14/12 10:14AM

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I have been trying to get into my Facebook account for a couple days now and it Will not let me, it keeps saying wrong email address but it's the same number I have always used my cell number. my name Is Lisa Dolin and my profile picture I have a green t-shirt on and I would really appreciate it if someone would help me..

Lisa Dolin 10/11/12 6:05AM

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my account has been temparory locked, i also submited my ID. Bt stil i am unable to regain my account. Plz active my account as soon as posible. My facebook account and yahoo complitely secure... Kindly look into the mater and solve my problem asap.
Thanks......

meraj 10/10/12 8:30AM

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face security has robbed my privacy and protectoin by suspending my account.I do not blieve and rely them. I want to delete my account permanetly any how but after vetifiction process they say,your account is suspended temperorily.what a hell, if was the answer why you verified the account? Pleasr help me if you can. Thanks

Mohammed Hassan Sarwan 10/9/12 9:28PM

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My facebook has been suspended saying phishing /scam "suspended temperorily "They have made me changed passward,download software what they said I did. I am a respectable and responsible citizen.They have disconnected me from my friends and family and caused me loss of reputation and waste of time. So I am compelled to delete my my facebook permanently,but they are not providing me a chance for this. I am too much grieved and pained. Please help me...pl. Pl.. waiting your kind help and co-operation.Thanks.

H.sarwan 10/4/12 9:18PM

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My deceased 26 year old son posted on Facebook tonight. It was a link to 21Questions. You are actually giving out user information to feign promoting apps and websites? How incredibly underhanded. Without going into all the details, the loss of my son was very devasting to his family and friends. And now we are seeing a post from him? You don't want me to use foul language? Okay. How about this. I'm going to sue you for harassment and misusing the database that you have solicitated without making it clear that you will use our names and accounts to promote programs, applications that we know nothing about. It is impossible to talk with anyone at your company. How insensitive of you to have my dead child post on Facebook. You are nuts to think that the public will tolerate this indifference. Good bye Facebook. So heart wrenching to see his post. Really creepy company.

Na 9/27/12 8:53PM

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im to through with facebook , on sevevral occassions i have tried to reactivate my facebook account as it was compromised and taking over by someone in the uk, i have recieved no support from facebook in aiding me to re-establish my account , i cannot even use my registerd email to re-reigister as facebook is rejecting each attempt to log in what do i do ?

dekmusic 9/24/12 5:48AM

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somebody use my photo and info and make the id on the facebook how can i deactivate it plz give me answer as soon as possible the id is akanksha.sinha 509@facebook.com

aakanksha sinha 9/18/12 10:26AM

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My Facebook account was hacked and I was bumped off Facebook then Facebook would not let me back on unless I could identify photos of people that I don't even know I have a lot of photos on my wall the spam has been very bad the last few days also there are people I keep getting friend request accepted from people I don't even know and I didn't send a friend request to ? and so Facebook wants me to identity theses photos in order to let me back on Facebook.

lespaulmark 9/17/12 5:38PM

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Ever since adding a business page to my personal account - NOBODY can see my updates anymore!! How do I resolve this?

NikkiT531 9/15/12 11:09PM

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Watch out if you quit facebook you will recieve an overload of advertisement targeted at your email address.

Anonymous 9/12/12 12:56PM

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I have had an ongoing problem for some time now. It started off with someone hacking my fb account under the name jamie lynn bivens. It ruined my brand new iphone, which verizon would not replace and we had to buy a brand new one (not happy). I have had problems with being reported nonstop on the Bold and The Beautiful page on fb that shouldn't even fall under violation, which caused me to need to create a new account on fb under the name jamie bivens, because I didn't feel safe with my other account anymore. In turn to that, the problem has kept occuring on my new account under jamie bivens. I have nonstop been reported for things said that should not fall under violation on the bold and beautiful page, such as saying, "Hope would make a good mom" "Hope would be pregnant from her honeymoon and was not on anxiety pills" or saying, "the character steffy cooper spencer's leather outfit reminded me of alice coopers outfit, and I nick named the character steffy alice cooper spencer." Those are just a few of the things I have been turned in for that I feel did not violate fb. I do not appreciate that I am banned on both of my accounts for non violations that fb has said is violations. The comments were strictly about fictional characters on the bold and the beautiful show. I feel that my old and new account should not be down at all and I am very upset about it. I have been keeping my old account open to move my family photos to my new account before closing it down. The even larger issue I have is about the hacking. I have had several reports sent to my phone telling me someone is trying to access my account even when I use your new tool settings to make it harder for hackers. Please do something about this asap. My husband has called your office with the same complaint.

Sincerely, unhappy fb camper

jamie bivens 9/8/12 5:07PM

I like your iPhoto interface to post groups of photos on Facebook. However, I can't access it because it won't take my password. I asked for a link which I never received via email. I did check SPAM and do all the other things suggested on your help page to no avail. I am still able to access FB as I have it set to be on always. You have my email set to facebook.com instead of my ISP. Perhaps that is the problem but it won't allow me to change that without the password either. Please send me another email link to reset my password. Thank you, Diane

Diane Sawczyn 9/6/12 5:16PM

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My pictures have been hacked by a known poser using a fictitious name. Numerous complaints have been filed and Facebook refuses to remove my pictures from this persons pages. The pictures have derogatory comments on them and two of them involve children below the age of 13. Facebook is refusing to support it's own guidelines.....

Glen C. Saunders 9/5/12 1:31PM

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I have been trying to send an email re permission for Brand use. I was given this site http://www.facebook.com/brandpermissions
but unable to enter with my facebook username and password. I need to send an email describing our project. Can someone please contact us. We are a film production company
www.sindikaproductions.com
Our email is quandour@sindikaproductions.com
Thanks

mquandour 9/1/12 10:11AM

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Hackers have hacked my fb account too many times and I cannot get anyone to really do anything about it except tell me what question to go to. There are so many fb accounts that are being hacked it is unbelieveable. What the heck is the SECURITY DEPT. DOING?????? GET WITH IT SECURITY!!!!! I can't play my games, my info is be redirected by these hackers who find it more appeasing to hack into someone else account then to get their own, hey hackers fb is "FREE" at least it was the last time I looked. It was so bad I had to terminate one account and found out that the hackers had opened an account in my name, what the heck!! I opened a new fb account and it has been hacked by someone using ballshirley513 or something like that. I used to enjoy fb but now it a job just to play my games. What the heck is Zynga SECURITY DOING????? SOMEBODY DO SOMETHING TO STOP THE HACKING.

HACKMENOT 8/26/12 3:16PM

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I have been locked out of my original Facebook page for two weeks due to a phone # verification message that I then could'nt respond to. Facebook has the worst customer service I have ever seen. Instead of solving the simple problem and allowing me back onto my original page, they seemingly are "O.K" with a customer losing two years worth of contacts and photos.The tech support is non-existent, and I can't talk to a live human! No wonder their stock is plummeting. This company is truly incompetent

kevinstrayer 8/26/12 12:36PM

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I have been block out of my facebook by the owner of facebook given false info. By facebook support help and ask to send my id online to I don't where I'm ask for help police detective law enforce person to check into. Finding out why the owner of facebook send me a email asking me to send pic of my id birth certificate on some false fake website I have no clue what to do or how to do what there asking I just want to get all my pics because I don't have orginal pic because someone burn my house down all I have is my pics from facebook help me plz anybody

tiela moses 8/26/12 11:30AM

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Can not log in and Facebook has the wrong number on my account
In order for me to get the code to reset. Help me
Please I don't want to lose al my photos
My email address
ms.soshe@yahoo.com
Soshe Mayes
Phone number 337-794-0776

Soshe Mayes 8/23/12 9:43AM

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Imment and possible Legal Issue

Yesterday I tried to set up or relocate and set up a facebook account. I ran into all types of trouble and in trying to get help, someone posing as a technician told me that my computer had been infected and taken over by someone trying to get my credit information and that both my computers were at risk.

I became so upset that I let a person from something called techarya techical support talk me into spending $310 on my American express card to clean up my computers. Only one computer was worked with and someone was suppose to call back and fix my laptop.

Please help I want to know if Facebook has any type setup from this company with authorization to take over my computer and clear it or have I been spamed.

I think I need legal advice and help because I have lots of information on both my computers and I am very concerned about identify thief .

I tried call a Corporate number this morning at Facebook, but could not get anyone.

Please help immediately.

I can be reached at 334-474-3655 or 313-330-1408.

Lonia.cookcogborn 8/22/12 10:47AM

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I just recently noticed that you are taking money from my bank account without my permission. I have tried to contact someone and amazingly to my surprise there is NO way of contacting you directly..No worries FB I have contacted my bank and have filed charges against you for theft by deception. I have NEVER entered my banking information on the website, I DID until today however have your app on my cell phone which I DO use to check my bank account.you sneaky bastards have it all figured out huh?? Don't BANK on it, cause I'm gonna fight this tooth and nail. You embarked on the wrong account...and I'm swinging!!

Theresa Coleman Shareef 8/17/12 4:33AM

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yes every so offten i have to set up a new password .it says i have two accounts ,but i dont and it is doing the same to my wife .what can i do to stop this ?thank you very much ANY IDEAS?

grampbeaver1@yahoo.com 8/7/12 7:01PM

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HI. I am emailing from New ZEaland as my facebook page seems to be not able to work. I am getting a message to say I have been sending spam, but I have not, I do not know what spam is. I have also been asked for my details and credit card numbers to get my facebook back on-line. AS facebook is a free service I wondered why you want my details. AS there is no facebook number in NZ. I hope you can sort it at your end. I have been in touch with Telecom NZ to ask for there help. They have showed me how to delete againse spam and now I can still not access my Facebook. My email is hot36@xtra.co.nz and my facebook account is in my name of carl newman, queenstown. or phoine my mobile +64 021 236 3176

carl 8/7/12 5:55PM

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I have had my account temporarily suspended due to suspected phising. This started in the end of May 2012 and still persists.I have tried everything in the help center and am getting no where fast. I have called the help desk numbers several times and each time they want to charge me to fix the problem The charges vary from $200.00 to $99.00. I believe this is outrageous and refuse to pay. I wanted them to cancel the account but had a lot of trouble getting them to understand what I wanted. I will never use Facebook again. It is the worst site going.

Anonymous 7/31/12 1:50PM

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I have an old acct. that I created yrs ago & cannot get into..an acct. That I have not been on in a yr....i no longer can access the acct. But somone is USING IT!! I have reported out several times to facebook but nothing is being done about it...someone is playing on this old profile that I have no way to get into the damn acct & when I try to find the acct to try to reset the password the acct is no where to be found but someone is using the acct. & now my boyfriend is saying that I'm messing around on it...something needs to be done to fix this before I go to the gov. About it or someone that can do something about it...pls help me!!!!!!

Bambi.guidry.1 7/28/12 1:57PM

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I have been trying to get Facebook to fix a problem for about 6 weeks and nothing has been done. When playing Island Bingo I cannot receive anything I win or give on Popularity or Generosity. I must have tried and spent a million coins trying to advance myself. Please answer my questions about what I should do.

grannycat32 7/25/12 7:57AM

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I have a delima im trying to get into my old facebook account. I have changed carriers and even passwords and it still wont let me in it. So could you plz help me. I have serched and followed all directions all codes and still cant log into my original fbook account janeupton@rocketmail.com. any help will be greatly appreciated.

jane upton 7/24/12 3:51PM

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I received a two day block from friending because someond said I sent a griend request without knowing them. So from that point I only sent to people who I personally know, or those who liked my post and those who liked my post were friends of friends! Is that against the rules to send a request to people who click like on my post someone please contact and tell me.

Anonymous 7/20/12 8:02AM

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Hi
I agree I deleted facebook and went to return to fetch things I forgot when I say resend they say my email address and number is not recognised by the system? How is that possible I even changed my new number into that profile and confirmed the email when I changed it. I think your not making money out of the apps but out of us. So please delete my profile permanently as I cannot use it anymore. And I also did contact you for assistance last weekend and still no response.

Anonymous 7/19/12 9:15AM

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FB will not let me in. I have tried for two days. Changed my password 3 times. Gave my cell # and they will not text me so I can get in. I keep trying and they said I tried too many times and try later (which I have). They don't seem to think it is me trying to get in but it is. I'm about to go crazy trying to get in touch with someone. Very discouraging.

JW 7/16/12 2:44PM

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I haven't been able to use Facebook since Friday, July 13, 2012. I can log in and I can log out, but nothing else works. I can't even click "help." I'm getting absolutely NO response to anything I click.

Ireneispeace 7/16/12 6:49AM

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please assist customer whose number is at 0274686804 from NZ to delete or close her facebook account. We are trying to find a contact number for facebook hence there is no information showing on your website.

kristine 7/14/12 5:55PM

It's impossible to report any problem to FB. It's like a big corporate black hole. When someone complains about the people you friend and FB tells me that I could lose my account if I don't stop friending people. So I did cancel the friend requests, but I never spammed or harrassed anyone. A person can always deny the request. That's simple to do. I would like to have someone at FB hear my side of the story. But NO! No way! No customer service. Well I'm on my way to Pinterest!!

Going to Pinterest 7/12/12 1:29AM

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I am Sandra K Unkel and My Facebook account is gone because you people didn't like my email change from skunkel@hughes.net to unkelsandra@gmail.net Tonight I didn't understand what you wanted. I had the account fixed through the profile to change email address and make unkelsandra@gmail.com my primary fb email account. I had verified by My Son in Law Jerry Ginder. I want my FB back. I created this new one but I don't want a blank FB Acct. Nobody knows the new email address yet and I want my FB profile back with the original email address was skunkel@hughes.net changed to unkelsandra@gmail.com It is only one account never had two accounts as you think I do Please Help. My new internet provider is Eagle and that is why I have a third email account which I tried to get my FB Acct back but it is all blank. I don't want that. Please Help

Sandra 7/10/12 11:24PM

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anyone reading this I encourage you to report Facebook to your local news channal. It is impossible to report bully on Facebook and resolve any issues. We are being used AMERICA! Facebook is making a ton of money off us and they offer no customer service, it is like they have a loaded gun sitting on the table and ask 11 year olds not to touch the loaded gun then leave the room. shame on facebook and shame on America for not reporting you! I warn facebook, if a serious outcome happens from the bullying I am witnessing I am holding Facebbok accountable and hereby give you notice of this. I will also be reporting you to local TV news. SHAME ON YOU!

Anonymous 7/9/12 10:41AM

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My comments are pretty much the same. I've been trying to delete my account profile for days. THIS IS AWFUL I AM SO MAD IF YOU STAND HERE I WOULD SCREAM AT YOU. JUST LIKE I'M DOING NOW. AND I WON'T BE ANONYMOUS. HERE'S MY NAME.( DAVID D E C U I R) !!!!!!!!! DELETE ALL MY CONTACTS! AND ACCOUNTS AND PROFILE I DO NOT WANT YOU ANYMORE!!!!!

Don't know what a sc but here's 7/5/12 7:26PM

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I think you make it impossible for your customers to contact you. You help page is useless, unless you have generic questions. I have been trying to get my password reset for 2 days now. I followed the process and called the three friends- put in the codes, waited the 24 hours only to get a text noticifaction that it failed..... Then try to find a customer service number and it doesn't exsist. If this is how you treat your customers I can tell you it just cost you one. I dont have the time or energy to waste trying to do a sinple password rest.

Anonymous 7/4/12 1:02PM