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GameStop Corporate Office

GameStop corporate office headquarters location, phone number, address and feedback

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GameStop Corporation
Corporate Office Address:
625 Westport Pkwy.
Grapevine, TX 76051
United States

Phone: 817-424-2000
Fax: 817-424-2002


GameStop Corporate Office Comments

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I called and had them hold on to the hard to find ninjini skylander and they said they would hold it. but when we drove the 40 minutes they had sold it. never shopping here again!!! so angry!!! I have been a long time shopper but now I'm done with this company!

angrycustomer 3/7/13 4:37PM


Are you serious? We have the biggest snow storm ever!(In Rockford, Illinois) When the courthouse closes and all government offices, even the funeral homes postponed for the day,you would think you would close for the day too! It's putting your employee's in danger and no one is going to get out in this to purchase any game! Is selling one game (maybe) if you're lucky today worth peoples lives. A concerned customer.

Anonymous 3/5/13 9:28AM


how do you say false advertisement......call of duty black ops 2..... i just found out today after spending over 100 dollars on the game and season pass that nuketown 2025 is only playable online and on select weekends. when i was researching this game i was told by store employees that nuketown 2025 was going to be included in the game so i didnt need my code. i bought this game because of the hopes of nuketown 2025 and nuketown zombies we dont play online we play multiplayer in our own home against each other so i guess we will never see nuketown 2025 thanks to gamestop false advertising i am stuck without the main reason i purchased it. the first thing we wanted to play was nuketown but its not there. i think some in store credit should be applied here you tell your employees to advertise this game and tell the people that nuketown will be on the game when it comes out then try to blame the game manufacturer for your false adds and statements....you need to put nuketown availabe as downloadable content and quit screwing your customers

bengalphil 12/27/12 5:41PM


While talking to a younger sales associate at game stop the manager pulled him away from helping me as i had every intention on buying 3 ipod touches for my kids to run the cas register, note it was only 3 people in line and i am a customer as well. Once I got to the front of line I told him that that was totally rude and he said oh well, thats life so i told him that was a poor remark and i would not purchase anything from game stop ever again. The manager continued to roll his eyes and smirk. I have 4 gamers in my house and have spent over $1000 in 2012, never again.

jeremiah 12/17/12 9:10AM


My daughter works for game stop and we can not seem to get paid. We call coporate offices and only talk to voice mails. Not only do they have crapy treatment of customers, but employees too. We have tried to straighten out this problem for 3 weeks.

ldaniels 12/10/12 2:10PM


Add me to the list of folks livid at GameStop's crappy treatment of its customers. If you buy from GameStop, expect to be treated with rude, condescending disrespect. Worse, do not expect your problem handled at all. They will go out of their way not to help you, even to the point of making up lies about what you said or did.

Anonymous 12/3/12 6:33PM


I WILL NEVER EVER DO BUSINESS OR TELL ANYONE ABOUT PURCHASING ANYTHING WITH YOUR COMPANY. I WAS TALKED TO A LITTLE BIT HARSH TO OVER THE PHONE ASKING ABOUT A GAME, HE SNAP ME UP SO BAD I WANTED TO RE-ACT IN A BAD WAY BUT I DIDN'T, CUSTOMERS SHOULD BE HANDLE WITH RESPECT. IF HE HAD A BAD DAY HE SHOULD OF STAYED HOME. IM VERY PISSED.

D BO 12/3/12 4:26PM


What a rip off company they will not replace a gift card I bought my
12 yr old grandson I have both receipts and they won't replace them
This is the last I will ever spend and believe me I've spent lots here
Very poor customer service for such a Big Company $25.00 to them is nothing

Ohgirlsk@aol.com 11/21/12 10:20AM


this is the worst place ihave ever bought something from.order no.4120819171734194. you sent me nintendo ds lite that was missing parts,broken,wrong color.sent it back and still cannot get you to send a replcement. call 18008838895 and get constant runaround.

Anonymous 10/6/12 10:22AM

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