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KitchenAid Corporate Office

KitchenAid corporate office headquarters location, phone number, address and feedback

Please find details for the KitchenAid corporate office below. We do our best to keep this information current, but if you are aware of any updates to the KitchenAid corporate office headquarters information we have, please feel free to submit an update.

Corporate Office Address:
2000 N. M-63
Benton Harbor, MI 49022-2692
United States

Phone: 269-923-5000

KitchenAid Corporate Office Comments

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I purchased a Kitchenaid microwave, stove, refrigerator and dishwasher. Within the first year of ownership, I have had to call for service on three out of the four appliances. I recently had to replace the refrigerator, which was less than a year old. I am now waiting for service for the fourth time within one year on the stove. I am waiting on the dishwasher to be repaired for the second time. I purchased all the appliances May 2013.
If you are contemplating buying Kitchenaid appliances, you are better off choosing a different brand. We were informed that, although we had four service calla for the same problem in the first year under manufacturers warranty, and the problem was not corrected, if we had not purchased and extended warranty, we would be paying out of pocket.
Fortunately we did get the frig replaced in the first year.

In the first year the frig was out of service for approximately one month waiting service calls or parts.
The stove oven was out of service for three weeks awaiting service calls and parts. Oven currently out of service for past week and will remain put of service until at least the 27th when we may get a service all.

Anonymous 5/21/14 6:23AM

Working to solve factory defects in my new double ovens for 3 mos. now with multiple run-arounds by service#s and "tech". After spending over $2000 for these quality ovens, they send me a high temp paint pen to coat divits in the oven floors and supposed to do this on my own!! No way would I fall into that trap. Very little customer satisfaction and I would no longer purchase any Kitchenaid appliance, or Whirlpool now that they have joined forces.

SS 1/30/14 2:14PM

Just wasted an inordinate amount of time trying to purchase a "switch" for a three year old Kitchen Aid Counter top 10 inch Oven. Come to find out after chat room with KA they do not offer the simple switch. They want you to buy another oven... total greed and throw away business mentality. It was a curious attempt on my part because companies like GE and Sears offer the smallest part for repair. Well I can't do much except avoid Kitchen Aid products forevermore. Enough said!!

Anonymous 12/23/13 9:32AM

Sounds pretty sketchy to me. I wouldn't give them my
CC# either.

What's really freaky is that on every web site I click on the same bogus phone number is listed. I'm going to keep trying to find a number that will go through.

Even so I will be writing letters to corporate at the both addresses that are listed since I'm not sure which address is in fact the corporate office.


AnnieFiore 6/24/13 10:49AM

Obviously this is from a third party. Just read it. Why can't there be a number or email address listed for this contact ???
There is something strange with the corporate offices. I contacted what I thought was Kitchenaid customer service and was told by individual that my 9 year old dishwasher would be repaired at no cost to me & parts needed would be sent to me at no cost. I was in such shock; it didn't sink in until a day later. Why are they absorbing these cost on a 9 year old machine ?? Contacted repair company & said they have authorization for repair. Company also said they would need my credit card number in case Whirlpool/Kitchenaid didn't approve charges. WHAT ! Sounds pretty close to a scam to me!
Told repair company if they want to repair unit feel free but I will not pay for service nor give them my credit card number. Something sticks here! If it sounds like a duck & walks like a know the rest !

BOB J 11/26/12 5:00PM

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