Posted by Anonymous
I would like to commend one of your CSRs who assisted me in signing up for a (phone) plan. I would like to thank (Sales Rep.) Rizaly for helping me sign up with one of Koodo's Boxing Week promos. Not only she was patient with me but she also made my transition from Public Mobile smooth and walked me through how to port my (current) number onto Koodo's new service. She also noted there is an additional fee for opening an new account for clear transparency; I very much appreciated her honesty. I think she is one of your best Sales Reps in interacting with customers (new and old) concerning help or inquiries with Koodo.