Lincoln Corporate Office

Lincoln corporate office headquarters location, phone number, address and feedback

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Corporate Office Address:
Lincoln
1 American Road
Dearborn, MI 48126
United States
Phone: 313-322-3000

Lincoln Corporate Office Comments

Posted by Do the right thing


Can someone from Corporate contact me in regards to my black legal vehicle Continental I have for customer service but to no avail.



Vehicle has been at Lincoln in Stanford Connecticu for three weeks no Communication no loaner.

I have no way to get to work in this has been a disgrace to my



Ps I thought Customers matter!!!!

Posted by Anonymous


I am highly disappointed with the service and treatment that we have received from Lincoln. No care or concern for our health and safety with a car with a determined leak which has resulted in mold and mildew and health issues.

Posted by jccapozzi


I had 2011 MKX and I had problems from day one with tires etc.... I had problems with my tires on the MKZ, as well. The fact that I went back to Lincoln I had to be nuts! The ultimate issue was my car WENT INTO FLAMES during the Sandy storm, Lincoln wanted no part of me, in addition, Lincoln ripped me off and put a blemish on my credit. I was the only person who had a leased car and had to pay money back to their car dealer. I was forced to pay and an agreement of non blemish on credit and I just ran my credit report and a year later they put it on again.

Posted by Hybrid Driver


We purchased a Lincoln MKZ Hybrid in May. Love the car, but hate the misleading mileage estimates. Lincoln did there so called fix. We get 39 Hwy and 32 City mileage. I have driven hybrids for 9 years and am well aware of efficient driving. The advertised 45/45 is a joke. The city mileage is 30% less. Lincoln needs to reimburse customers and correct there figures. At 100,000 of city driving and 100,000 of Highway driving (I drive my cars to death) I will loose $3,115 due to the 32MPG vs 45 MPG at 3.45 per gallon. It's a shame because I love the vehicle.

Posted by DISGUSTED LINCOLN OWNER


My name is Patti Plummer from Greensboro, NC. Back on May 29, 2013, I purchased a 2013 Lincoln MKX from Green Lincoln. I have at least 3 issues with it and so far the Service Dept. can't help me with any of them. The issues are: squeaking, hesitation when accelerating, and a bouncy, rough ride. I am extremely disappointed and upset that now, AFTER THE SALE, the dealership can't or won't help me. I went to the dealership yesterday and talked wih Garry and he wasn't any help. He couldn't come up with any solution.

Posted by Anonymous


I recently purchased a new 2013 Lincoln MKZ and have never been so dissatisfied with a vehicle in my life. The car has 7800 miles and yet I have been in for service related issues at least 6 times since April of 2013. I have yet to have a service problem corrected by the dealer's service department on the first try.

Posted by MCH-PCC


I purchased a 2007 MKX AWD brand new. Currently it has 85,000 miles on it and I wanted to tell you that it is the best vehicle I have ever owned. I only had 1 maintenance issue and that was a seal in the tranny which was repaired under warrantee. Also, at that time we were given a complimentary vehicle. Every time I get in that vehicle I am impressed with the comfort and ride even in inclement weather. My wife and I driven in the heaviest snow storms and never felt that we are in any danger. Thank you for your Engineering quality, safety standards, reliability and comfort. I hope to get at least 200,000 miles out of this amazing crossover.

Posted by the007fam


My name is Adrienne Bond and on Jan 5,2013 my husband 6 children and I went to Port Lincoln dealership in Rosalyn NY looking to purchase a Suburban to be exact. We were shown a black 2011 and test drove the vehicle. We wanted a moonroof installed. A bill of sale was written with the installation of the moonroof and a pickup date for Jan. 9,2013. We gave $3000.00 cash with a trade in of a 2001 Chevrolet Venture. Well we were called back by the sales representative for more money. We went back to the dealership with an addititional $1000.00 cash. We were told to put insurance on the suburban. When we called our insurance company the vin number we gave them was bogus. They then said the vehicle was no longer available. We were called to go to the dealership again to see a blue 2009 suburban that would be ready in the matter of days. Well now it's April 27, 2013 and the sales representative stole our deposit and now the dealership will not give our deposit back. We are expected to wait for this person to be caught convicted and court hearings to get our deposit back. We are not the only clients going through this. There's plenty others. This is unfair. It's not my family and I fault that a thief was hired to work at the dealership. Meanwhile my family and I are put on hold with a vehicle since January 5, 2013. I don't think Lincoln wants their prestigious name ran through the mud because of Port Motors in Rosalyn NY! Something should be done about this. We have no vehicle and no deposit back. After he had shook my entire family hand and said congratulations on your purchase. This is disgusting and mentally stressful! I need a vehicle or my money back. He has ruined a portion of my credit and the dealership claims to have no knowledge of what the sales representative was doing! Absolutely horrendous!

Posted by Thomas grady


I went to Malcolm cunningham lincolm
n this am the have my 30,000 mile service done. The manager mike jones set my appointment and he did no arrive till 30 minutes late opening. he then attempted to charge me 150.00 more than gwinett place lincoln. I was very disappointed and drove my car out and went to gwinett place and they were very pleasant and reasonably priced. Will never return to mal cunningham lincoln.

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