Posted by olivermojo
A number of years ago , I started purchasing New Balance shoes because the Nikes' I had always worn ,started coming apart ." soles and toes". I have had six pairs of the 642 shoes which you no longer make . Earlier this year,I purchased a pair of 608 shoes and the sole and toe came loose in less than two months. I took the shoes back to sears in Waco , Tx. and was told they only guaranteed the shoes for thirty days and that I also did not have the correct receipt for 608 shoes .I asked for the dept. mgr. and he told me the same thing . I tried to explain that I had the receipt that was given to me and he replied ,when you get the correct receipt, we will decide if we will exchange the shoes as we only warrant them for thirty days.
I have given up on Sears and will never shop with them again. I did however , purchase a pair of New Balance 659
shoes at Penneys'. Only wish I had gone to Penneys' to begin with .
Thanks for listening,
J. O. Oliver
