Posted by hurls
At this point, after more emails than I should have had to write and getting silver-tongued by Onkyo's social media spin doctors--who had the audacity to claim my receiver wasn't under the auspice of Onkyo's replacement program, the choice is to either gamble with Onkyo's inferior design, their refusal to take responsibility for their malfeasance or purchase an A/V receiver from another source. Congratulations. Because you've refused to stand by your product and admit a design that blows out HDMI ports, You just lost a loyal customer who was single-handily responsible for between myself, friends and family members, no less than 16 purchases of Onkyo receivers.
You can be assured that as a published writer, I will spread the word through every magazine, review and social media website available, how lousy your products are
and the dismissive treatment Onkyo provided this once, former customer.
Sincerely,
Timothy Hurley
Berkley, Michigan
USA
