Posted by Anonymous


I purchased the 2T Backup Plus last night at 7PM Mar.28; and I am returning it today for the following reasons: On the outside of the box it states "Mac"ready does not have to be reformatted; What it doesn't state is that you must install the dash format or the capacity lights on the front won't work; on the outside of the box it states that it comes with USB3 cable, but you can use a firewire or thunderbolt connection; the problem is my iMac is 3 years old and has a USB2 connector and I have a firewire connection on the iMac and firewire cable; the problem is you do not have a true firewire connector on this drive, so I would have to buy your special cable to go in the USB3 port on your drive; the worst part of this drive lack of proper instructions (actually no instructions if you do not use your dashboard setup; I like time machine and I do not want any other program or storage site out side of our home; When I contacted your support they came pay for answer with a non-satisfaction no pay...I will be returning this product not used; nothing opened except the box; and where I read crap disguised as instructions. I tried to let someone know; and spent 2 hrs to find this place. I let them know at the support site I would give until 12noon today central time asking why I should keep your drive. I have had one internal and two external Seagate drives, but that was back when you had good directions. John Urbia