Toyota Corporate Office

I have purches Toyota Camry model 2004.

The service rendered by DSK toyota/DSK moters is not to our satisfaction.

The vehile is lying seens last 1 year. I expect proper guidance.

Aditya Kulkarni 4/15/13 8:31AM

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Wow! Your new ad about going places touched me to travel more again. I love the views of the different places. I'm getting old and I have many memories of trips I have taken and your commercial has renewed my wander lust. Thanks.
CJ

Anonymous 4/1/13 6:35PM

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Anyone have advice??
On 3/11 I shifted my 2010 Rav4 w/ 13K miles into drive and TOOK OFF! Accelerator went full bore until my car came to rest after TOTALING my car and damaging my neighbor's parked car.

Physically I am hurting as I'm already SSDI status but mainly I am concerned about losing $8,000 out of pocket to replace with my "was like new" 2010 Rav4 as you CAN'T find a used car like mine here on Maui. Bought a new car from Oahu.
Since I DIDN'T even provide contributary neglegence to the wreck, it's my hope Toyota will help out with my loss.
Am I asking for snow on the the beach? Thanks.

Out 8KinMaui 3/31/13 4:28PM

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After shoveling for for approximately 3 hours in two days without being able to get out of the driveway, I decided to have a truck with a snow plow, rubber, carpet and a blanket in between the blade and my car, push me out. Still got some damage, a couple of creases in my trunk. Got an estimate from Toyota in Bemidji yesterday, $690.00. Prior to purchasing my Avalon, I was trying to decide on whether to buy that or an All Wheel Drive Chrysler 300. Needless to say, I wish I would have bought the 300. Pass this email along to someone that can advise the designers to add tow hooks on future vehicles that are sold in states that get snow in the winter, I'm sure anyone in those states would greatly appreciate it!!! It only makes sense!!! In my opinion, not having at least the option of adding tow hooks to a vehicle, is both idiotic and ignorant. I can't believe there isn't anyone that works for Toyota that is smart enough to know that. Until that is realized, I will advise everyone I know, and anyone that asks me how I like my Avalon, not to buy one!!! Also, when I get time, I will get on as many conversation, question/boards, threads that I can and give my opinion.

Jim Olson

jimo1120 3/10/13 7:04PM

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I want to thank Toyota for sponsoring closed captioning services for some of our favorite programs like Law & Order. My husband is a hard- of-hreaing, disabled Air Force veteran and without closed captioning we would not be able to enjoy our programs. Tank you from the bottom of our hearts

Lauraleejane 3/10/13 6:03PM

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Love the 2013 Avalon, but wanted in the red that is on the 2013 Camry. Ask dealership if I could have the manufacturer pull a full loaded Avalon into the Camry paint both and paint it that color red. Being a painter of the past, I figured it wouldn't be a big deal to do that. But, then I was told it would cost $2800 extra to do that. I about hit the ceiling. One of your own stock paints and no rush on my part & $2800? A couple hundred maybe, but not that. Customer satisfaction my butt. What gives?

Anonymous 3/6/13 3:20PM

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I have a 2005 Toyota 4Runner. I am extremely disappointed in my vehicle and my confidence in Toyota is gone. I just had to have my head gasket replaced. I have been excellent with the maintenance on my vehicle. I have done extensive research regarding this matter. This unfortunately is a common occurrence with these vehicles along with many other makes and models. I spoke to the service department as well as doing research on the internet. The service department at two different locations stated that unfortunately they are seeing this problem around 120k-130k miles in their vehicles. The reason I bought a Toyota was to have a dependable car that I could have for many years. This was not the first problem I have had with this vehicle. The other problem is with the catalytic converter giving off a rotten egg smell. I had it replaced when the vehicle was under warranty and the same problem quickly returned. This is also another common problem that I have seen customers complaining about. Shame on you Toyota. I have been a loyal Toyota customer and have had previous Toyota vehicles. It seems the reliability and quality that Toyota once had is gone. I will never buy a Toyota again. Especially knowing that Toyota has knowledge of these problems and fails to do anything about them.

Anonymous 3/2/13 11:04AM

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Please pass a copy of this to your CEO James Lentz III







Because for the past 8 months i have tried to log in each month to pay my statement and your web site won't let me log in, and each month i have to go to your web site on the phone and explain the issue each month and we go through the same series of questions each month and finally after agruing they will reset my pass word to a temporary pass word and then i can log in and then i change the pass word and after i make my payment i log out and then i can't get back in again. "Believe me this is a "LIVE SITUATION" I have to contend with each month and then you computer tech say they will elevate the case and then somebody calls and won't leave a message when they call because i can't answer my cell phone at work and then we go around the mullberry bush again. this month i call your computer tech line and i held for approximately 48 minutes (when the recording said it would only be 5 minutes) and I finally hung up because this was very absurd when your recording says 5 minutes and then you go on and on and so therefore i had to make my payment over the phone and they charge me $10.00 through no fault of my own, and your customer rep "says" while your in utah and we have to charge you. He didn't want to hear anything about a waiver, so I request that $10.00 charge be reverse and you credit back my account;. Also I request that somebody from your tech support contact me via e This is very, very ridiculous that I have to go through this every month and nothing is never done about it., and the fact that I have to explain the same thing to your tech support each month that i call in. "Something needs to be done to correct this situation. I want action or I am going to your CEO of Toyota.

jfrede3382 3/2/13 7:37AM

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Dear president, Vice President:



I have been perusing your company website and sincerely believe the company cares for the honest, hardworking American citizen. However, after several attempts at Longo and Montclair to upgrade our current Camry, no deal could be made.

My husband, a retired viet nam veteran, and me are both retired. And just trying to buy what would be our 7th Toyota. Our credit is great and there would be no other obstacles financially.

We have been very good and loyal customers and would have hoped for better customer satisfaction.

At this time, we are seriously considering looking elsewhere. Unless by a sheer miracle someone could intervene on our behalf.



Thank you in advance for all your attention and support and looking forward to your reply.

We remain hopeful.



Maria Perez

Anonymous 3/1/13 8:49AM

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I own a 2008 Camry...I adore this car, Ive been the owner for 2 years now. However 3 weeks ago I got stuck in a snow drift and just by spinning, (and not all that extreme spinning) my transmission went out...$2700.00 unexpected expense out of my pocket, and my car only has 72,000 miles on it!!!! Does anyone know if those transmissions are defective? I could use a little finicial help on this as i am a single mom who was not prepsred for this big of expense! Please call or txt me with any info

busywoman7 2/24/13 9:48AM

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My car purchase from Toyota of Bowie MD was a nightmare. I was sold a demo car which had scratches and bumps. When i contacted Toyota of Bowie to fix them, They simply denied it and reacted with a horrible actitude, rude and arrogant customer service. However with the involvement of Maryland consumer dept they fixed the problems but it was not a pleasant experience.

Recently, when i called Toyota of Bowie service department I was told that my two years Total care program was going to expire 2 months earlier than the date on my Invoice( warranty plan). Toyota of Bowie reported an invalid selling date to their financial and service departments. Upon follow up with Toyota franchise, i was told that Toyota of Bowie has invalid sell date records. It was stunning. i was put on hold for a long time and I was told that a claim will be submitted to correct he information. however, no guarantees has been provided to me

So far, in my experience i found Toyota of Bowie with
Bad customer service (Including senior management, even their vice president was an arrogant person)
No customer value
Providing false information on their inventories.
Having documented false records/information

I would Not recommend Toyota of Bowie to any one, it is the most horrible dealership in Bowie MD. There are there just to steal money out of your pocket and sell you junk

viliz 2/13/13 2:17PM

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We had an accident on the 12th December 2012 with our 6week old Toyota Fortuner. The only air-bags that deployed were the passenger side curtain airbags. Through Gods mercy we all survived! I contacted Toyota South Africa customer care and requested for an investigation,as to why the other air-bags did not deploy. I was asked to forward certain documentation and pictures of the damaged vehicle,to the case manager, handling my case. All relevant documentation was e-mailed. I was told that it could take upto 3months for an investigation but nevertheless, I was patient. Last week I get a call from the case manager stating that Toyota South Africa has finally concluded the case. He stated that based on the pictures I e-mailed(please note that NO actual vehicle inspection was done),they have concluded that there wasnt enough impact for all the air-bags to deploy! What kind of investigation is that? My four kidz were in the car that traumatic day! How a company like Toyota South Africa, based their investigation, by looking at pictures only, is mind boggling! Out of all the vehicles available on the market we chose a Toyota Fortuner. Surely Toyota South Africa could show a little sympathy and empathy towards their loyal customers. All I requested was for a FAIR and HONEST investigation into the matter but Toyota South Africa never fails to disappoint

ameera 2/12/13 12:38PM

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Dear HR,

Toyota in Watertown Mass. is very unfair in their practice regarding the employees. A young dedicated employee was let go due to an incident that was never investigated by HR, the employee did not have any written warnings or strikes against them and they have been with the company for the past 7-8 months. It is very sad that the HR department couldn't see that in order to come to a fair decision you must listen to both sides of the story and not one if they were trying to be objective.

4040 2/1/13 11:01AM

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I live on Saturday 1/5/2013 the worse experience I ever had in y live Gerry Fuller Sales Consultant at the Roseville Toyota Automall at California treat me very bad (raciest) and un respectfully, the most important thing is to offer an excellent customer service not making people feel bad and intimate by been from another culture fortunately not all people from Toyota are like that.

isra 1/7/13 6:04PM

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Received a recall notice from Toyota re: master window switch and called for apt at Kingston, MA dealer. When I arrived, they told me work had already been done two months prior. Wasted my time. And then I received an automated call the next day that I missed my apt. 1) Service desk should have had information on recall work when I made my apt. 2) Dealer should have notified Toyota National when work was completed in November. 3) Dealer should have updated system so I didn't receive missed apt call. Update your information systems and have them talk to each other. Good customer service starts with not wasting our time.

Dissatisfied 1/5/13 6:37AM

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I am the owner toyota rav4 2008 model. total mileage of 78,000 km. For the second year in a steering knocks, clicks, clicks. car for $ 36,000 should not have similar sounds and noises. repair kit is $ 1200, it is not wise

artcheluater Mclaren 12/8/12 11:30PM

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just bought a used 2006 lexus glx 470 on nov 18, 2012 at the toyota auto mall dealer in elk grove, california. without realizing after having it for 3 days, it didn't have an owner's manual and a spare key. the salesman did not informed us about it and now we are being told that they can't do anything about it. we talked to the manager and all he said was, "whatever we got, we supplied it to you". had we known beforehand, we would not have bought the car. when we were looking at the vehicle tht sunday (nov 18th) they were kissing our asses. and now that they got our money, they don't know us anymore. the manager can't even compliment us with a spare key and an owner's manual? is there anything you can do about this? i wouuld appreciate it if you could get a hold of the manager (don't even know his name)at the toyota dealer in elk grove, ca and tell him to get on the ball and give us a spare key and an owner's manual. thank you.

Anonymous 11/27/12 10:03PM

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I hope that someone at Toyota, besides customer service, will read this and make a sincere effort to provide real customer service. We own two Toyota's that were bought new, a 2008 Camry and a 2006 Scion xB. The Scion does not have cruise control. I cannot drive it on longer trips without cruise control because of physical problems.
I inquired about having cruise control installed either after-market or official Toyota made equipment. Customer service in Torrance, Calif. responded with a curt reply essentially saying "forget it," it won't happen. The dire warnings against having a universal unit installed included possible vehicle malfunction, violation of laws, and I guess maybe even death. When I then inquired about Toyota products, the answer was, again, essentially "forget it."
I refuse to believe that a cruise control cannot be installed on the Scion that will function adequately. How about one that is installed on the newer Scion xB's? Why wouldn't that work? The email response from Calif. ended with something like, "if we can be of further service don't hesitate to contact us." Well, what good would that do? Customer service is supposed to help solve problems, not "blow somebody off."
As much as I like Toyota's, they are not the only quality vehicle available. Of course with such a big company "collateral damage" of losing a customer is of no concern, just part of the business.

Alan 10/30/12 9:10AM

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i have already have one comment. the vehicle id number is .that didn't show up before. please give me any solution to heip with this problem. If you can't find my other e-mail, please let me know and i will do it again.

gloria willis 10/28/12 12:43PM

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have a 2011 Toyota Avalon. The telescope lever that holds the steering wheel in place will intermittently becomes loose and as a result, the steering wheel will drop dowmnward by itselfs. It was taken to the dealership at 4,669 miles and a again at 8,888 miles and they are unable to find the problem. It will do this while you are driving. It is still doing this and i am getting ready to carry it back again for it is still doing it. I feel this is safety problem and that it could cause a wreck and someone could get seriously hurt or even killed become of this. The manufacturer has been called and no one can give me a answer. The vehicle i.d. no. is

Gloria Willis 10/21/12 2:41PM

To Toyota Corporate



My husband and I have owned top of the line mini-vans for over a decade. � The last one we purchased was a 2008 LTD Sienna. In the latter part of August we searched for a 2012 Limited Sienna, as we loved our previous van better then any of the previous T&C's we owned. � We loved the color (light blue), but not only did you not make that color but the only Limited available in our area was a "Pearl White" ... the one color with an up charge. � Although it not a color we really liked, it was the only one with most of the accessories we wanted, so we broke down and bought it.



Now comes the part we are not pleased about. � First let me say, AGAIN...we have had about a half a dozen mini-vans. � And, we have carried lots of golf clubs, luggage, made 3 moves (moving boxes, furniture/etc), and not once did we have happened to this new Pearl white van happen to any of our other vans. And it happened...within less than 3 weeks!

Please refer to the picture I have included. You will see that the back bumper edge has lost paint. � Why..why...why ??? �  With all of the years of LOTS OF USE transporting and moving items in and out of the back of our other vans, why within a short time (3-4 weeks) does this one NOT HOLD UP AT ALL?



We went into the dealer, after sending a email with the picture of the bumper. � Our salesman took us to their collision shop service person who looked at the bumper. � All he could say ways that it was scratches, and he would be glad to charge us to repair. � I asked why this happened and why it did not happened to any other van we owned after all our usage..was it possible that the paint might be flawed or not as good as should be or that the design should put some thing to protect the bumper as Toyota does with all it's other SUV's????� 



We are writing this for several reasons.� 

1. To go on record that we believe that this should not happened.

2. To ask that Toyota address what we feel is a design flaw...whether paint, or that a protective shield needs to be added to the edge of the bumper( as you do for your other vehicles.

3. � We want to further report how we were horrified with the way we were treated at the dealership. � The collision sevice agent pretty much told us we must have recklessly used the van (which we do not believe was the case). Then, when we said we had numerous other vans and that this never happened to any of them, and why....he had the audacity to say that "HE HAS HAD HUNDREDS OF VANS" in which he has had to fix that area of the bumper..going further to say he would gladly show me some right now....and when I said that if that was the case, wouldn't he feel there might be a design flaw or � does he not feel he has some responsibility to Toyota to put in a suggestion that there JUST MIGHT BE A DESIGN FLAW... Where upon he said no it was not. � So, what I get out of is he is pretty happy to have such � flaws as he is able to get more COLLISION REPAIR WORK...it's obvious it is something he wants more of....

4. � Lastly....When a client pays $45,000+ for a vehicle even few years, why would you treat them this way?� 



We appreciate your looking into this issue. � 



By the way not only did we buy a 2012 Limited but we paid for two extended warranties (pricey ones - extended warranty and hazard tire protection - another $4,000)



Do we need to start looking to another brand?

BTW, while searching for the email address at Toyota to send our complaint when you go to Toyota website to get the email address for support and help contacts, the web site page does not work it just keeps bouncing you back to the same page with out an address, they obviously don't want you to send anything. Here is the link that does not work.

To send an email - visit the Contact Us page on

Shugey 10/11/12 6:10AM

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you should be as HAPPY AS I AM with TOYOTA IN FORT PIERCE FLORIDA. AMAZING STAFF, CUSTOMER SERVICE Etc. People should take lessons.

Anonymous 9/22/12 6:14AM

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Please inform me if I am misguided. Where in this world is there not a mouse? In June 2012 we purchased a brand new not yet out of the shipping plastic FJ Cruiser. Having had one prior to this one and noooooo mouse invasion, we decided to treat ourselves to a brand new FJ...of course we were excited to receive this brand new FJ. Well less than 3 months later, guess what mice began entering our brand new vehicle. At first I began blaming myself feeling that I had left a door ajar or what ever, however when more mice kept invading the vehicle, I became very suspicious. Stopped blaming myself that is for sure. As well I set 5 mouse traps inside the vehicle and had mouse bait bars tucked in side engine and bumper to hopefully eliminate this mouse invasion. Well to no reduction of invasion I called Rainbow Toyota in NOrth Battleford Sk. "bring in this vehicle immediately and a wire mesh screen in heater air intake will be installed to replace the
existing and to my understanding completely useless cloth?? screen that is in all new FJ's". Today I have the vehicle back. Of course more dead mice (I guess) were found inside vehicle and the entire vehicle was ''sanitized''. Perhaps the dead mice were taken out , however the vehicle still reaks of mouse poop, dead mice, and mice urine.....
And to top it off we as the consumer of this vehicle had to pay the full cost of allllll of this mouse invasion cleanup.
Now tell me please; Wouldn't it be easier to have these ''wire mouse proof'' screeens installed as a mandatory installation as the vehicle is being manufactured? I prosed this question to Rainbow and it is to my understanding Rainbow Toyota is doing this installation when the vehicles are brought in AFTER THE FACT OF A MOUSE INVASION....how come this isn't done prior tooo purchasing of vehicle? Or even upon purchasing the vehicle. Where We live IT IS MOUSE COUNTRY, AND NOT ONLY FARMERS AND AGRICULTURE FOLK EXPERIENCE MICE as I am informed the reason why we have such mouse invasion-give me a break. Yes, I am somewhat or should I say very disappointed in the Toyota Company as a whole.....in the fact of complete negligence or perhaps just plain laziness that the ABSOLUTELY NECESSARY 'WIRE SCREENS' are an after thought or NOT EVEN CONSIDERED AT TIME OF MANUFACTURING. Now we have a practically only 4 month old vehicle that reaks of mouse crap and no compensation from Toyota Head Company is even offered to us. When one pays a very healthy dollar to drive a vehicle they love, and a vehicle that is all terrain, (duh mouse country vehicle), wouldn't Toyota Manufacturing Company have the forsight to do better in this area? Funny thing is, I owned a Ford Bronco for 14 years and never once did i have a mouse invasion and YES I WORKED AT A CATTLE YARD OF 100,000 HEAD . GO FIGURE. Good thing I am not there today or the FJ would have been just a beautiful new home for all mice to be partying in.
Has anyone else had this challenge with any of Toyota's vehicles?

FJ 9/20/12 2:08PM

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In February 2008, my husband and I bought a used 2007 Sienna from Wilde Toyota in West Allis, Wisconsin. Of note, the car had previously been a rental vehicle at this dealership. After the purchase, I was called and told the vehicle was ready for us to pick up. I was disappointed to find the car had not been cleaned or portered, but took the car home anyway. At home, as I was looking in the glove compartment for the owners' manual, I found the rental agreement document from the last person the dealership rented the car to. This document had the renters full name, full birthdate, social security number, address and phone number on it!! I immediately called the Wilde Toyota dealership to tell them what I'd found. They sounded a little bemused, like, "ooh, darn; woops!", and didn't really know what to tell me. I told them they were very lucky they sold this vehicle to an honest person, because I had shredded the document as soon as I could. The poor man who had last rented that car could have had his identity stolen!! The incident left a bad taste in my mouth for such a potentially disastrous situation that this dealership just kind of laughed off.
Well, fast-forward to Sept 12, 2012. The "air bag off" light was showing on the dashboard of my 2007 Sienna. I took the car to my trusted mechanic who told me it was a sensor that he could not fix & that I would have to take it to the dealership. I called Wilde Toyota in West Allis, Wisconsin, to arrange to bring the car in to have it checked out. Ultimately, they told my husband and I that after many hours trying to diagnose the problem, they finally located the trouble. Some wires to ECU unit were corroded and frayed. They told me they could order a new harness for this unit for around $1600. I told them we could not afford that. We were informed that the cost, up to that point for the man-hours, time and diagnostic work already into the vehicle, was around $350. When I told them we could not afford a new harness, the service man I was dealing with told me they could just repair the wiring, which would cost around another $650-ish dollars. My husband, who is an Avionics Electrician, went into the dealership because he wanted to see exactly where the problem was. As he wires electronics for million-dollar jets for a living, he said he could take the car to work and do the repairs himself.
Upon hearing that, the service person told us "Well, wait a minute, let me see if we can do something for you." When he returned, he asked us if the entire cost for the diagnostics, man-hours and wiring repair was around $450 plus tax, would we have the repair done there. We agreed. I was amazed that the cost magically went from around $1000 to $450 dollars! What if I didn't know any better? I would have been screwed for a thousand dollars! However, that is not the end of the story. Upon picking up the vehicle after repairs were completed, I noticed a very large scratch/gash on my passenger-side door. I went back in to the service department to bring it to their attention, I got the "what do you want us to do about it? attitude. I told them since that gash had not been there when I dropped the car off, I expected them to fix it. They told me they were "trying to find a manager to come and talk to me about it". Pardon my disbelief, but I'm sure they knew where the managers were. I stool there for approximately 15minutes waiting, making me late for work. I informed the service person that I had to leave to get to work, so he came out and took pictures of the gash. I also recorded photos on my cell phone. They told me a manager would be contacting me. This was on Friday, Sept 14th. As of Monday, Sept 17th, I had not received a call from the dealership. When I contacted them on Monday Sept 17th morning, I spoke with a service manager who told me he would look at the photos his service person took and get back to me. I'm not sure what he had to do that he couldn't tell me whether or not they were going to repair the gash, but as or 2:00 p.m. CST, I had not heard back from them.
This is the WORST dealership I have ever encountered and I will definitely be taking my business elsewhere when I need to bring my car to a dealership. Thankfully I have a very trusted mechanic I can take the vehicle to for problems or issues not requiring a dealership.

kmkitzke 9/17/12 11:39AM

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I just wanted to let toyota know that my 2007 tundra is passing 200k miles
soon and i love my truck. I use it to drive to washington dc everyday
And this is a great truck.

Anonymous 9/11/12 8:57PM

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Went to Plaza Toyota to pick up a new car I had purchased on 8/1 /12. I did not buy the car because it had 127 miles. My credit card was charged for the original deposit $500 on 7/30/12. It is now five and a half weeks later and my card has not been credited. I dealt with a person named mohammed, who when I have spoken to him has been rude, and on other occasions has hung up on me. Just want to let Corporate in on what's going on at Plaza Toyota.

Anonymous 9/7/12 6:08AM

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I have had a terrible experience when I exchanged my 2010 Corolla for a new 2012 Corolla. After the exchange, I WAS CHARGED 431.14 for excess wear. I disputed the charge and also sent a picture. I was told there was a gouge way underneith the front bumper. I have paid 401.53 which I BELIEVE TO BE EXCESSIVE. i have leased at least 5 or 6 Corollas and was never charged a penny for excess wear. I will not lease any more Toyota products. Thank you for listening. Robert E Tobin - 02 0372 FH266

Anonymous 7/29/12 1:58PM

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U might want to call us concerning tony Nguyen at orange coast Toyota in costa Mesa Ca. Too long and graphic to text. Corporate only please
Unbelievable horrific behavior by Tony Nguyen Had he not been one of the top salesman would have and should have been fired sued ,,,,, cell 714 8655566 Dustin Conrad. (worst comment after reporting he stole$2000 from us in contract told my husband while he was picking up our $2000 at desk. (why don't you go suck a black mans dick). And then some.

Dusty 7/26/12 11:13AM

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Can you top this? I took my 2002 Rav 4 to a toyota dealer to have the ECM/ECU replaced on 7-20-2012 was told I could pick up my car on7-21 the next day. Drive the car 2 blocks engine light on same problem. I am furious, I was called on 7-24 an told they never replace the ECM. Its on order. How do you release a car that was not worked on? Can i get a refund?

mhypolmvm 7/24/12 3:15PM

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Can you top this? I took my 2002 Rav 4 to a toyota dealer to have the ECM/ECU replaced on 7-20-2012 was told I could pick up my car on7-21 the next day. Drive the car 2 blocks engine light on same problem. I am furious, I was called on 7-24 an told they never replace the ECM. Its on order. How do you release a car that was not worked on? Can i get a refund?

mhypolmvm 7/24/12 1:53PM

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Well, it looks like I have a similar condition. I have an '06 Tacoma with 45k miles. On my last service visit ( several days ago ) I was told that my power steering pump was leaking
( defective ??)
It could be replaced for $600 as it had passed the warranty by a MERE 6k miles!!It appears that these vehicles start to disintegrate at about this millage!!Heaven help me if something major were to " break " I had thought by buying a high quality product I would be saved from all these expenses.
for at least 70k miles.... but not so!!
Well, I guess USA still produces the best P/U

FORD MAN 7/23/12 2:50PM

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I have a 1998 Tacoma. Best investment I have ever made! Tawanda has 187,000 plus miles. I have driven from Mass. To Tn. At least 15 times bin the last 5 years. I have had breaks, 1 clutch and several oil changes. I thank god everyday for Tawanda! Single mom bringing up 2 children and having a vehicle that is reliable means so much. Thank you for being part of the No Stress part of my life!

bronsonsue 7/22/12 5:19PM

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I'm the original owner of a 2005 Tacoma Pre-runner Double Cab. My AC Compressor went suddenly last Sunday without and warning or previous problems. As per the dealer the system is fully charged and there are no leaks. However the estimate to repair my compressor is $2300.00. The truck only has 41,600 miles on it. Does Toyata offer any help in these matters? In my case the AC is a medical necessity due to cardiac and lung issues. Without AC I'm house bound.

Nunzio 7/15/12 9:44AM