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US Airways Corporate Office

US Airways corporate office headquarters location, phone number, address and feedback

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Corporate Office Address:
US Airways Group, Inc.
111 W. Rio Salado Parkway
Tempe, AZ 85281
United States

Phone: 480-693-0800

US Airways Corporate Office Comments

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I NEVER found a way to talk to a LIVE PERSON. My pocketbook was stolen in the gate waiting area (E7) at CLT. In it was a check to me for $1216, compensation for having been bumped off an over-sold flight to MDT (Jan 25,2014) - not to mention my glasses, cell phone, credit cards, insurance cards.... I've asked, through the compliments/complaints page, that the check be STOPPED and REPLACED and MAILEDto me. NO REPLY other than thank you for your contacting us. AND NO CHECK

Anonymous 2/6/14 9:20AM

This airline should be avoided at all costs. Had a flight, BOS to SDF with a stop in Philadelphia. Got to Phili, maintainence issue, cancelled the flight. Booked on flight for the next day and told =, see you then. No word on how to retrieve my bag, no where to stay since I am under 21. They just do not care at all. Called the rebook number they gave me at the airport and was told to check with a supervisor at the airport. This is why they so deserve the reputation they get. No more US Airways for me--and that will include American due to the merger.

Louisville Bound 1/5/14 10:44AM

Junk fees aplenty were charged (some not even disclosed) for a frequent flyer ticket. I am chasing it now to see how much if any can be refunded. $25.00 "processing" fee; $75.00 "quick ticketing" fee even though the trip is not for another two weeks; plus multiple taxes and otehr junk fees.
Alec Baldwin is right!

Steve D. 9/20/13 11:32AM

I have never flown on an airlines that has no ability to answer to address genuine complaints from their customers.
After reading these reviews I understand more clearly what this is all about. This airline is scary, they took personal information from me on the airlines and I was not ordering anything, for what reason I do not know. They have rude attendants who obviously do not want to be there. I am now trying to deal with all of this and no one, no one, live is there to talk with concerning a security issue that THEY may have breached.

Linda 7/8/13 11:07AM

On the fourth leg of my round trip from HSV to DTW, when I presented my boarding pass given to me in Detroit for my last leg from Charlotte to Huntsville I was told I was on the "NO FLY LIST". It took about 45 minutes to finally get on the plane. When I ask the Corporate office for an explanation, I was told I could email them and ask. As for TSA, I am not on any no fly list,=. In fact I have been in 14 different countries in the last 6 months. What a way to run an airline. I will never fly US Airways again!

Dan 4/25/13 9:41AM

I was overcharged by 3k. The phone reps told me why I scrolled over the seats to see if they were available, I was charged each time. Also due to my pet carrier, we had to move seats and I was again charged. My carrier was a standard and regulation approved carrier. I paid over 2400.00 plus pet fee. Then I was recharged over another 2000.00 without my approval. I want my money returned. I am a very easy going person, however, this experience changed my companies flying practices. I need it resolved.

Patricia 1/20/13 12:51AM

I have never been more upset with a service such as us airways. Not only did they steal 4k from my account, that was all I had. There were open seats and when I put the marker over it, I was charged each time. My name is patricia kane. I just want my money back that was stolen!!

Patricia 1/16/13 12:42AM

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