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eBay Corporate Office

eBay corporate office headquarters location, phone number, address and feedback

Please find details for the eBay corporate office below. We do our best to keep this information current, but if you are aware of any updates to the eBay corporate office headquarters information we have, please feel free to submit an update.


Corporate Office Address:
eBay Inc.
2145 Hamilton Avenue
San Jose, CA 95125
United States

Phone: 408-376-7400
Fax: 408-516-8811


eBay Corporate Office Comments

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Someone is using my user name to buy iphones on ebay and I can't get into my account to change it . His name is Bourne Werner . My user name that he is using is b1jozz. PleAse check on this.

b1jozz 2/11/14 2:41PM


Official Complaint - to pay pal..

Gulnar Ali
4249 Indian Run Dr Carrollton Texas 75010


Regards to received incorrect damaged item and not received my item ,...

1. I have been very disappointed with the service provided by eBay.
2. I received a package with 2 different invoices - the item that I received was not mine (there were some essential oil inside the pack) - my blue wax was not there..(assuming it was missed package)
3. I called eBay and explained them the situation - ( as per ebay csr my money will be refunded in 10 days no matter what and THAT I SHOULD DISPOSE THE ITEM ) - after that the ebay csr spoke with me she transfer me to ebay.
4. I called back the next day speaking with ebay crs - she was very rude and did not really supported the call in proper manner. ( I was really fusterated being the point I did not get my item and I had to face this rudeness)
5. After couple days I get an email from PayPal asking to send the item back in order to get the refund - NOTE: the essential oil that I received were damaged + on the first original call I was never told to save the item.
6. I called again to ebay and spoke with csr and explained them the situation- they said I need to speak with PayPal - after speaking with PayPal person I was told the money will not be refunded being the point I had not saved the item.
7. I'm going in circle with pay pal and the only resolution I have been suggested is to dispute the credit card, my question is why do I have to go that far and go in circle again and again..
8. I HAVE MADE 35 CALLS FOR PAST 1 MONTH and no resolution..


Here is my concern -

1. I was never told to save the incorrect damaged products - so how am I expected to return the item.
2. I'm going in circle and no progress on refund or replacement of the item.


I like to some to please take ownership of this issue and resolve in better productive way.

At this point I don't have my product or replacement or refund.. NEVER EVER BUY FROM Ebay..

test 1/3/14 2:39PM


I was scammed our of R45 K via alledged E BAY contract to buy a semi rigid boat.

I have reported to fraud department but have had no reply

GAVIN CLARKE 10/29/13 1:05AM


EBAY really stinks. How long does the list of un-addressed complaints have to be before you guys actually do something about lousy - lousiest - customer service? You encourage incompetence, absolute insolence and disrespect of the worst kind. I'll write a letter to Corp HQ about my experience, though I doubt you'll respond to that either.

Anonymous 9/25/13 10:13PM


it is a sad scenario so typical of corporate america when a company started in america and supported by americans can no longer answer inquiries concerning customer service. i have failed miserably to lodge a complaint. placed on hold while someone i cannot understand stated that they will explain my problem to a supervisor, who 6 minutes later comes on the phone and has me repeat everything and cannot understand english sufficiently to get the correct item number. after 16 minutes i hung up in frustration. do not bother with the corp. # as it is a recording. you must have a valid extension #. ebay/paypal are making bank, but cannot hire americans to handle american customers. prior to todays call i made roughly a dozen calls or "call me's" and never once talked to a u.s. representative. shame on you ebay. we, as americans launched your corporation, while you p--- in our face.

42 bunnys 9/23/13 2:13PM


Now eBay is allowing comments (from novices no less) that are absolute nonsense. I take this personally. So much so, in fact, that I am contemplating filing a class action lawsuit against eBay just so they can have the delightful experience of getting a complaint that they will immediately respond to as nonsense. I don't pretend to know the ends and outs of their business so why should they allow neutral or negative comments that have nothing to do with a transaction that was entirely successful.

3570johnb 9/13/13 7:55AM


Horrible I filed a dispute on eBay. I won, shipping was suppose to be paid for either by seller or eBay. I had to pay for it to go back, even after seller agreed to pay return shipping through resolution center. He paid for original cost, then reneged on return shipping, ebay closed the case and said there is nothing we can do and yes you are right. Their response, we'll give you a gift card to use on eBay for future purchases. If you know I am right and agree then suspended their account until they pay. Why do u have a resolution center if you don't follow enforce your judgment. Stupid. So the answer to a dispute is cost your company more money by trying to give me a gift card instead of enforcing a "legally won dispute?" Boy I hate to be your accountant. I really hope eBay corporate reads this and emails me...Doubtful..

mhg08051 9/10/13 4:47PM


Ebay is a ripoff now. I have used them for years and they are the worst company in the world. I ordered two products, got one. Ebay told me to send the one I received back. Now I have nothing and an out $90.00. THanks Ebay for being such a horrible company.

Dianne2250 8/8/13 10:37AM


I agree. Their customer service is the worst. I'm pulling my items off their listing!!! I lost over $600 dollars from them and my merchandise as well. Horrible company and service!!!!!

Anonymous 7/22/13 5:43PM


i bought a straight talk huawei ascend smart vphone, i received it, and straight talk couldnt activate it so i contacted the seller he told me to send him the phone back and he would refund my money, well didnt get refund, so i opened a case on this seller and they sided with the the seller, so im out of my money and my phone, what freaking rip off.

dianeba55 5/22/13 8:08AM


WORST COMPANY I HAVE DELT WITH. THEY DON't EVEN HAVE THE RESPECT YOU CALL YO BACK. IWIL EVER DEAL WITH THEM AGAIN. YOU PHONE THEM THEY PUT YOU ON HOLD FOR 45 MINUTES YTHEN YOU GET CUT OFF, I GUESS THAT IS BECAUSE THEY KNOE THEY HAVE ANOTHER UPSET CUSTOMER. PLEASE FOLKS DON'T ORDER ANYTHING IT IS A NIGHT MARE. THISWAS MY FIRST AND LAT TIME I WILL PLACE A ORDER WITH THEM. ALL OUR FRIENDS AND WHO EVER I TALK TO WILL BE TOLD THAT.

UPSET 12/21/12 2:50PM


ebay trust and safety are the worst.i was a new seller useing a home selling program.i listed my items then all of a sudden they restricted me from selling and removed my
listings my self and the program i'm using could not understand why. because we were buying through dals2 buy
i have sent them about 20 documents about where i'm buying from ,my personal information they wanted. this has been since november 26 2012 this is still not resovled.they are just a bunch of noncareing people. they customer service is the worst if i ran my business like this i would be out of business. the most important thing to is my customers.not ebay this is the reason why one day your going to hear ebay wnt out of bisiness. can not come soon enough for me

yankees

yankees 12/18/12 12:00PM


ebays customer service is the worst thay do NOT care about what happens here and the polices are so one sided dont use ebay!!!

Anonymous 12/5/12 9:24PM


I purchased samsung galaxy note for that I haven't received my gift.Its already more than 130 days,from 40 days onwards I called lot of times but ebay people told lie stories & even they told names also wrong.Finally it is worst to choose ebay

Anonymous 10/3/12 12:20AM


This is NOT the corporate office number. This is the standard number they give to anyone stupid enough to use them.

juju 9/23/12 6:40PM


I'm contacting Ebay corporate offices because I bought Psych, Season Four, on Ebay (through Half.com) and never received it. In all my inquiries, nobody has even replied to me.

Anonymous 7/26/12 1:25PM


My husband has complained numerous times to ebay about an illegal listing selling bootlegged copies of our 2 DVD educational set called "The Dave Elman Induction". It is located in Israel, and we have been ignored. In addition, the seller has copied our website information on the product and my father-in-law, Dave Elman, plus has a picture of his son H Larry Elman and Don Patterson's interview, again, from or website and product.

Ebay has ignored several complaints from us and has taken no action on this.

DaveElmanHypnosis 7/1/12 10:30PM

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