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Original Comment I will never fly Delta airlines again,and I have not flown yet.<br /> They changed our flight 3x since we made the original Jan. reservations. This last time they added an add'l stopover and had us arrive 3 hrs. later. No one seemed to care what this <br /> did to our plans especially Steven Kasten Manager I spoke with<br /> who was of absolutely no help.I had to figure out that there was another flight w/two stop overs as well that would get us there @ our original time of 12:19. Then I am told there are only middle seats nothing together.Again not a problem for Mr.Kasten-who could care less,would not upgrade any of our seats for our inconvenience. Finally I had to figure out what about a different airport like JFK,which means a longer trip to the airport and more money, once again not a problem for Mr. Kasten. He felt since he changed my flight he was doing me a favor. I didn't book this trip in Jan. to have Delta just change everything and not care about their customers,paying customers. Have no fear if Delta is the only airline going on my next trip I will stay home before I ever use them again. I work w/ 7,500 people and I am going to inform all about Delta's incompetence and NON-CUSTOMER SERVICE ATTITUDE. Also I have asked Mr. Kasten to have his boss Judy Booth call or e-mail me which has not happened. I will get in touch w/ her one way or another if Mr. Kasten has informed her of what I have asked. This airline should not be in business, at least not one that deals with people,since they could care less.<br /> Virginia Valenza Associate Director of SIUH. I would like someone to contact me.

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