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My name is Yolonda Hutchinson, I am a net 10 customer, On July3, 2012 I call into customer service and made a debit transaction with a customer rep name Hosea he made four attempts to get my payment of 56.00 and got an error four times, when he received the 56.00 dollars I call the bank and they said that four payments were pending and Net 10 needed to fax over a statement saying we at Net 10 will not settle pending amounts, my full name the authorization code, amount of pending charges on company letter head and hand written signature. I spoke with a manager name Erwin he said he could not fax and said he would do a escalation and gave me a reference number 1053131657 I call again and spoke with another manger he did the same thing and gave me a reference number 1053187664 and said it will take an additional 24 to 48 hours, now my bank said because they refuse to fax it can take 21 days to receive my money. In the meantime my furniture is going to repossess, my charge cards are going to be late with late charges my cable bill is late and my arrangement with Alabama power will not be made. <br /> I am writing you this comment because Iam going to report Net 10 to the better business bureau, the Attorney General the Federal trade commerce and file a complaint in court for my pain and suffering if this matter is not reconciled by tomorrow the 4th of July. I am on a fix income and this has caused me major problems. My number is 334-652-8704. [email protected]


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