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Original Comment I just love shopping at our Kmart store in Fajardo,Puerto Rico.I prefer it to Walmart.<br /> My only complaint is the customer service counter.It's not the employee working there for they can only do their best with what they have to work with.They only have one and sometimes two employees working that counter,They have to handle refunds,rainchecks,gift cards,loto tickets,and on top of that Western Union.Just one customer for Western Union can take up to an half an hour.Imagine being in line with three of these customers before you.Yes, there is only one line for this counter.I just wish corporate would look into this matter.Is Western Union that profitable to the company?Then have it placed somewhere else in the store or have an assigned employee for that task.<br /> I written this because the Manager Tomas Cruz is never available for comment.

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