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Original Comment Spirit Airlines personnel at airports are not helpful!!!! Spirit Airlines lost my luggage, it has been 7 days and no one has returned any of my multiple messages and report I did the same day I arrive to my destination. Today, I went to speak to two supervisors, Lombretta and another one who was rude enough not to provide her name. Guess what???? NOTHING, absolutely nothing was done. I still don't have my luggage and no one at the airport had the professionalism to tell me what is going to be done. I have spent unnecessary money on clothes and hygiene items because my luggage was lost by you. Again, one of your representative at the gate in La Guardia, NY airport did not do his job correctly and caused me to lose my luggage and money. I took my receipts to the airport counter and all they told me was send by internet to who knows what department, cause they didn't tell me. I have been going back and forth to the airport which is 45 minutes away from where I'm staying at, to waste time and gas because I still don't have my luggage. None of your supervisors had the decensy to apologize for this MAJOR INCONVENIENCE your airline has caused. I need someone to IMMEDIATELY give me a call that I have been waiting since 6/29/12.

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