Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I have been a MJ owner (multiple units in different houses) for 3 years. Each time there was a problem I average 2-3 hours with a chat person who could never fix the problem and transferred me on to the dumb "TOP 10% staff" who preceded to repeat exactly the same steps that were previously taken. Each I burned through 4 to 5 hrs with no results and had to give up. Have 3 MJ Plus units that don't work and no one is able to be contacted regarding a fix. Today the TOP 10% person went to the end of her questioning and tests and just hung up after 4 hours. No supervisors are there to up stream information to management or the shareholders. Hope this gets thru but am not optimistic. It would be nice to have the 3 units working phones. Company forbids voice communication although you're in the communication business... a real contradiction.

Feedback

Your Name

Your Email

Verification