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Original Comment An hour after I made my reservation on June 23, 2012, I called back and cancelled. I was told $189 will be credited back to my credit card later. There was a technical problem with the system. I called back six days later and the problem was still there. I called on July 9 and the problem was still the same. Kenny advised me that his supervisor will call me back ASAP. On July, 16, approximately 1120, I talked with an extremely rude agent from Colorado. I briefly explained my problem. She advised me my reservation was not cancelled. I told her it was cancelled on June 23, and I wanted to talk to a supervisor. She said she will not let me talk to the supervisor because she had corrected the problem. I told her I know she is just reciting instructions from a training manual. She said, &acirc;??I am not reading from any feakin manual&acirc;??. <br /> And no matter how many times I ask for a supervisor, she was not going to give me one because she had credit my account. Please listen to the training recording and you will see that I never raised my voice or was belligerent. <br /> <br /> What is the word freakin a slang for?<br /> Source: http://wiki.answers.com/Q/What_is_the_word_freakin_a_slang_for<br /> Usually it is used in place of the F*** curse word where it may be inappropriate to curse or use obsene language but some one may want to get their point across. <br /> <br /> R.V. SIMS<br /> ID#510907101

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