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Original Comment I made a purchase at Nordstroms in Las Vegas. I bought a Longchamp black Roseau shoulder bag. I paid cash .Used it once while in Vegas. And noticed that the ring holding the strap was discolored the silver was chipping. I was dissatisfied with the bag.So I decided to return it.I lived in California at the time. I had a job offer in Washington when I returned from Vegas and had to move rifht away. Needless to say the returning of the bag was put on the back burner.I got settled in my new home in Bellevue got my new ID. I now have some time to return the bag I bought in Las Vegas only to find out Ive lost the receipt. I called Nordstrom explained what happened and was assured that was ok just bring the bag in and I could return it even though I DID NOT have a receipt. Ive never returned anything before. So I took the bag in looked around for about 30 mins.until I found a bag I wanted only to be told I could not exchange it because I did not have a receipt. I paid my hard earned. Cash for a bag I used once that is decaying. I feel for the price I paid for this bag The least Nordstroms could do is exchange it for something I like. I'm a good customer.

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