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I am extremely displeased with how my son's claim has been handled through you. My son's car was hit by one of your subscribers 7/2/12,he was cited by the police officer on the scene-not my son,and my son's car has not been fixed,or even looked at yet! This is absolutely ridiculous! He just started a new job and is going to school also and now does not have a vehicle. A rental car was given to him for 6 days only after I pitched a fit. He was told he had to turn it in today,and he still has not vehicle. I have already filed a complaint with the BBB because this is horrible business practices. And I saw on the BBB website that the office I am dealing with has had 1319 complaints in the last 3 years!! Pretty awful. I will never ever recommend your insurance company to anyone. I expect this to be resolved immediately. And my son has given permission for me to contact Geico, the case worker he has been assigned to is Kendra Cane,phone #: 800-841-9160,ext 5604.<br /> Stephanie Fillingim


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