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LA Fitness - Az Pavilions, Tucson Az<br /> I was being greeted by a very personable young man, named Ben, at the front desk. One of the only people who seemed to care enough to speak clearly and kindly to me and I was going to work out then speak to him about my recent name change. Unfortunately, after I was cordially checked in by Ben, I noticed some of the trainers giving him a hard time and making unacceptable comments, as in lawsuit material. He stood there amiably and responded that he was busy and couldn't talk since he had work to do but they persisted. Then some woman, Melanie or Melody, came up and started screaming at Ben about how he shouldn't be socializing. She didn't say a word to the &quot;trainers&quot; or even let Ben get a word in edge wise. It was horrible to watch and completely UNACCEPTABLE. I've been to the other fitness center at Shannon and Ina and never witnessed such appalling manangement or any time in my life. It was downright abusive. It was also upsetting that the trainers walked away laughing! The staff here is callous, rude and cruel. I've not felt comfortable being here and now I know I'll either change locations or cancel my membership completely. Ben deserves better as he was one of the VERY few that articulated when he spoke and seemed to be a real nice person. Melanie is a incompetent manager without any heart - APPALLING, ABSOLUTELY APPALLING!!!!!!


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