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Original Comment I am writing to express my dissatisfaction with the attitude of the management at South Shore Hyundai. They have difficulty with the truth, to put it mildly.<br /> When I ordered my 2012 Santa Fe in May I specified accessories:<br /> 1- a cargo screen<br /> 2-Remote start<br /> 3-backup camera<br /> Car was delivered with no cargo screen. a backup camera with a &quot;fish eye lens&quot; and remote start<br /> <br /> In insisted on the screen and was told that it would be available shortly. Week after week passed , no cargo screen<br /> I located one in stock at another dealer. No attempt was made to obtain it from them. Every time I asked about when it was available, I received some other excuse. I finally demanded that they get the screen from the other dealer since he had it in stock. The manager foisted me off on the parts manager. The manager called the other dealership, and then ordered th e screen which arrived within 72 hours. That manager lied to me for about a month, giveing me one excuse after another.<br /> <br /> My backup camera fish eye lens is unsatisfactory and really dangerous to use. It is impossible to tell the distance behind my car of an individual or other object. I tries to get used to it during may and most of june. It is not safe I tole service department and management that I wanted the camera changed The manager &quot;reggie&quot; refused. Said it would cost me over $250 or $350 to (I forget which) to change. That the camera alone could not be changed. Another lie. the camera is a relatively inexpensice &quot;cube&quot; camera, not proprietary and could be easily changed to a 90 or 120 degree camera. Another lie.<br /> One of the options offered in the manual for my remote start was &quot;starter kill&quot; and also &quot;horn beep&quot;. Since my Santa Fe did not, surprisingly, have &quot;chip in key&quot; technology I though the next best thing would be to install the optional starter kill. I asked about the cost and was told that installation of a complete alarm system($350) was required. I went to a local shop that installed alarms etc. They just happened to be a distributer of the same company remote start that I have. They installed the optional starter kill and horn beep for slightly over $100 - no need for a complete alarm system. Now I am trying to get satisfaction on the backup camera issue. So far with no success. Can you help me? Thanks for you attention.<br /> <br /> Stuart Rooder 1547 208 Street Bayside NY 11360<br /> [email protected] 718 428 3062

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