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Giuffre Hyundai on 5th avenue in brooklyn, has totally changed my mind about the whole Hyundai brand. On June 11, 2012 I drove up to this dealership with the interest in purchasing a new vehicle. I informed the sales person (Cedric) and his manager that I could not come in, because I could not find a place to park. So the manager told me it was safe to park at the hydrant out front because he would watch it as I browsed the showroom. When I left the showroom, I noticed a $115. parking ticket on my vehicle. The manager took the ticket from me and said not to worry because they would pay for it. Needless to say, it went unpaid. After two days of being placed on hold, "give me your number and I'll get back to yous" and even being hung up on, I decided to go in to fix this issue. Initially, the manager acted as if he didn't know what I was talking about. Then he told me that he wasn't paying for the ticket unless I had purchased a car. I reminded him that he told me to park there, so he said "If I told you to jump off of a bridge would you do it?" He then told me "get out of my face." Well, one thing is for sure, I will not take their advice any more as he instructed. Especially when it comes to buying the Hyundai/Kia brand. If this is how you treat potential customers, then heaven help those who return with car issues. Maybe Fiat,Mazda or a Smart Car will do.


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