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Original Comment DIRECTV was to install at my home between the hours of noon and 4PM, I took off from work early to be at home for the installation that never happened. Called DIRECTV at 4:10 and asked where there installer was and was told they would call them and have them call me, 4:25 PM the installer calls and tells me the tech is running late and will call when he's on the way. 6:30 PM I call DIRECTV back still a no show; they offer me a 50 dollar credit. DIRECTV contacts the installer again and they call me about 10 minutes later and advise me that the tech they assigned no longer works for them (spoke with Troy), they offer to give me an early next day appointment but I already lost 4 hours from work for the first appointment. I call DIRECTV back and ask to speak to a supervisor and they kept telling me for about 15 to 20 minutes that the supervisor is on the telephone with another customer. The service rep asks if they can help by offering a credit of 9 months of show time a 70 dollar value. I again asked for a supervisor but she tells me that the supervisor is still on the phone, I told her that my time cost more than that. She then offers to reschedule the installation and I advised her I would not be taking any more time off of work to wait for another no show. I am switching from Dish TV as I wanted AMC back I guess itâ??s just not meant to be.

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