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I recently stayed at the Holiday Inn Conference Center Lehigh Valley in Breinigsville, PA for my nephews wedding. I brought a photo album to the event to show my family and was mistakenly left at the hotel. I called the director of housekeeping, Eric Gonzalez, to find and return the album. He found it but said that I would have to pay the $11.10 shipping cost C.O.D. It's a very special album so I payed the $11.10. I stay at your hotels often and feel offended that that I had to pay for the return of my album. I expect to have my $11.10 refunded to me as soon as possible. <br /> <br /> William Zuber


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