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On 7/20 i bought airtime over the web, it kept giving me an error for my credit card, so i used my husbands, needless to say it charged my card twice, and my husbands once. I spoke to 6 seperate people, on 3 seperate occassions, who did not understand me, and for the majority i was unable understand them. I was told my money would be refunded within 24-48 hours(did not happen), then i was told i would not be refunded because they do not show multiple transactions. I am definitely cutting net10 after the minutes expire. They have poor customer service, and people who are difficult to understand.


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