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Every phone number I have called to get the business or billing office of AVG, including the corporate office number, gives me a computerized program asking if I have either the free or bought version of AVG. I have called a total of 11+ numbers on your website and either get the computerized program again or actual techs who then try to give me an ostensible business office number which only gets me back to the computerized program again or angry techs who cant help and ask that I not call again. <br /> <br /> AVG billed me twice for an order updating my free AVG. I then totally cancelled both orders and requested the return of my money after being notified by my credit card comp. AVG has yet to reimburse me for the second billing of $54.98. I would like that money back in my account. I am a 65 year old who, despite the fact that you have a good program, choose to go from frustrated to ludicrous to notifying the Better Business Bureau that you have an incredibly impossible way for an ordinary consumer to get help with non program problems.


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