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Original Comment A MONTH AGO, I ASKED TO HAVE MY BILL ADJUSTED TO THE RATE I HAD THE MONTH BEFORE. COMCAST REP SAID THAT WAS ONLY FOR 6 MONTHS. I SAID I WAS NOT PAYING FOR MY BILL UNTIL I RECEIVED SOMETHING IN WRITING SAYING THAT COMCAST REFUSED. I ASKED ABOUT A DEAL I SAW ONLINE AND WAS TOLD THAT WAS ONLY FOR NEW CUSTOMERS. TODAY, A REP TOLD ME HE COULD OFFER ME THAT RATE IF I SIGNED A 24 MONTH CONTRACT. I EXPLAINED WITH THE NEW TECHNOLOGY, THAT DID NOT MAKE SENSE. HE ALSO TOLD ME HE COULD NOT SEND ME A LETTER OF REFUSAL. NICK X296-2081 WAS HIS ID INFO. I PLAN TO FIND OTHER INTERNET AND TV SERVICE AND QUIT COMCAST. I DO NOT WANT TO DO BUSINESS WITH A COMPANY THAT DOES NOT APPRECIATE THEIR EXISTING CUSTOMERS.

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