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Original Comment The General manager from United called me on 8/6/2012 his name is Enin he was really rude and when I tried to answer he told me to shut up he would not let me talk he talked over me and down to me I am 62 years old I have never been talked to that way by some one that in charge of an AIRLINE!! He said he was going to ban me from all Airlines from ever flying any puppies out. When I called him to ask his name he was rude again said I was harrassing him! Why is it Cargo or Petsafe have never heard of this Enin? There was not profanity like he said he told me he was a vegetarian I said what the hell does that have to do with my dog? He said the dog had slime all over him and he was about dead fleas flying all over everyone. When I went to pick the dog up at the vet that was an out and out lie. The puppy was clean and wagging his tail and barked all the way home. He told me the vet said the dog was about dead. Another lie the vet gave him a health certificate. It was a 3 hour trip for me each way and $100 worth of fuel and then to have someone that rude to me!I am sure I will find another airline to do business with since I am banned from yours. And I will tell everyone I know how I was treated. I called United they gave me a email to lodge complaint was sent back as failure why am I not surprised what a way to run an airline. Their phones are being answered in INDA HOW AMERICAN!!

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