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I was promised a $50.00 gift card for subscribing to TWC internet service. To date have not received the gift card. I called 3 times today alone and my last called I was put on hold for 35 minutes exactly. I have no problem disconnecting TWC even tho I don't want to do that. I just need some response time and a good one. It is a shame but a good satisfied customer is a great assest to any company.


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