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Original Comment THE CUSTOMER SERVICE TREATMENT BY UNITED AIRLINES IS TRULY ATROCIOUS. NOT FLYING THEM FOR MANY YEARS, AND TRYING AGAIN HAS TURNED INTO A NIGHTMARE. THIS TURNED INTO TO BUSINESS DISCUSSION WITH COLLEAGUES, WHO WHOLEHEARTEDLY AGREE. UNITED--YOU ARE LOSING FORMERLY LOYAL CLIENTS AT A RAPID PACE. PLEASE LISTEN TO OUR SINCERE PLEAS AND UTILIZE AN AMERICAN CALL CENTER FOR A STARTER. RESPECTFULLY SUBMITTED,

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