Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment RE: Cuisinart Classic Series 14-Cup Food Processor<br /> Model DFP-14BCN (Type 33)<br /> U IB-5370<br /> <br /> I HAVE BEEN A LOYAL CUISINART USER FOR 35+ years a(this is my third Cuisinart food processor). However, a small piece of white plastic has broken off the cover and I need a replacement cover with extra large feed tube. I have called the parts department and was sent the wrong cover. I have searched MANY websites that claim to have replacement Cuisinart parts but this part is ALWAYS BACK-ORDERED and no one has any idea when or if it might be available.<br /> <br /> This is the first time anything has ever broken and it is VERY ANNOYING that I am unable to find this part. Will this part ever be available? Is this indicative that breakage on the cover (the small white plastic piece) is common and that people have had to replace that often?<br /> <br /> If I have to replace my food processor because of the breakage of a tiny piece of plastic and if the company cannot stand behind their products with replacement parts, it makes me question whether I want to buy another Cuisinart product. <br /> <br /> Please let me know if this part is EVER going to be available again so I can start shopping for another food processor (perhaps NOT a CUISINART THIS TIME).<br /> <br /> I look forward to a response from you. I really need my food processor!

Feedback

Your Name

Your Email

Verification