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Original Comment Iam 74yrs.old &amp; a long time Dell customer 15 years. I have referred 7 people to Dell and they have become owners of Dell products as well.I do not read email message as I had eye surgery in Feb. Dell has always taken my payment out of my checking account and they have decided the amount needed to cover expenses.The early part of this year they said they needed to take out more and that was perfectly ok with me.<br /> <br /> Last week I spoke to someone regarding a battery I wished to order, he said there was a tag on my account, he spoke to billing and they noted Dell had taken $229.00 from my account as it was in arrears as my monthly payment was not sufficient and as soon as this amount was noted the tag would be removed.(never knew anything about this, no sent message.)In fact I ordered the battery with his help. I believe the confirmation #156534097. He said not to expect the delivery until 8/14.<br /> <br /> yesterday I called billing as I wanted to be sure I ordered a 9 cell. This person was so rude, told me my accont was closed &amp; could not be used. Also that I received notices stating this,I tried to tell him what took place a couple days previous and he hung up on me. Please reopen my account, I am sick over this! my dagtr is writing this for me.

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