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I cannot believe what has happened to your once great store, in particular Roosevelt Field. I was treated poorly there when I attempted to make a credit card purchase today which was promptly rejected. Only last week I made a similar purchase with no problem at your Valley Stream store, which a number of your employees should take a lesson from when it comes to courtesy. I then attempted to use another credit card which was also rejected (I had only used that card earlier the same day in another store without a problem). Apparently you could care less about customer satisfaction. I recall when that Roosevelt Field store was first opened in 1955 and have been a credit and cash customer since 1985. Regretably, this is my last visit to this, or any other, Macy's store!!!


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