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Original Comment The biggest mistake ever was the combining of United and Continental...United is proving on a daily basis to be the WORST airline ever, before I would never fly any airline except Continental, but American is rapidly becoming my airline of choice, and that's not saying a lot about United. United does everything they can to screw you out of every penny and make easy travel impossible...even now tyring to use my well paid for miles, they are screwing us there...you find the reasonable mile on the way out and the highest on the way back...and what's the deal with all these have to spend the night on a return flight...or flying people all over the country to get back from a direct route? the best one yet, leaving Nassau to return to Houston and they fly you to Toronto?? What is going on here??? I've been screwed out of money on canceled flights, overbooked flights, and everything else...it was a HUGH mistake for Continental to combine with United, any other airline would have been best....I will begin to start driving to San Antonio or someother airport to catch a different airline that does not serve out area...I'm done with United...no need to leave my email address, they will not respond to message as they did not when I attempted to recover lost fare on a flight that I was screwed out on a business class seat and they bumped me to coach...

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