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Original Comment I am writing to register a complaint about the store located at 19051 Telegragph Rd in Brownstown, MI. Without reservation, I can say that it is the worst McDonalds I have EVER encountered.<br /> First of all, I live in a semi-rural area and this is the closest one. My brother is on disability and loves strawberry shakes, so whenever we're out, I stop to get one for him. It has been my experience that their shake machine is 'out of order' more often than not. Last week, the cone machine wasn't working.<br /> The last straw was this morning. At 10:15 am, I stopped to get a strawberry shake and two sausage, egg and cheese biscuits - they were out of biscuits so I changed to Mcmuffins. I got to the pick-up window and 10:28 am (13 mins!) and my order was still not ready. I was asked to pull over to the side and that it would only take a few minutes because they were in the middle of changeover for lunch.<br /> My order - two McMuffins - was finally brought out to the car at 10:37 am. - eight minutes short of a half-hour. Is this really your idea of fast food? <br /> I really believe that these issues are attributable to inadequate/incompetent management and that something desperately needs to be addressed/rectified at this location.<br /> Thank you for your attention to this matter.<br /> <br /> Note: While I was waiting, I watched numerous vehicles just drive by the line and leave because it was so backed up

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