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Everyone seems to echo the same thing. Let me sing harmony with them. This has to be the worst customer service of any company I have dealt with. You get canned responses that have nothing to do with your question, agents will disconnect your call if persist in getting an answer that addresses your problem. I had Anna and Damian. Both useless and rude. Anna actually disconnected my chat session when I asked her to specifically address my question or give me to someone who could. I will be searching for an alternative to this device simply due to how insulting and aggravating the customer service is.


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