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I am not happy with Thirfty. I reserved my car rental months in advance. You over booked. I didn't have a car when I arrived. Your company person sent me to another car rental company I had to spend an additional up front cost of 600 dollars plus deposit. You rental agent stated that I could get a refund but it could take 3 to 4 weeks. This is the best you can do? Why can't you arrange payment for the difference without screwing your customers?


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