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I went to have my hair highlighted and cut on Aug. 10. After 3 hours when the foil was taken off, there was a big spot on top of my head. The hairdresser did fix it by putting a lightener on, but I did not have the trust to get the haircut. I could tell when I got home that my hair was lighter, but no one else could tell I got highlights. The manager said I could come back for a cut. I paid $85.00 for the lightening. I tried to call several times to schedule a cut but no one would answer the phone. I went by and made an appt. for Wed. evening 8/22/12 since I was going to a wedding on the 24th. When I arrived, I was told that the stylist had left. I asked for someone else and was told that there was only one person and she was booked. I have a card with the appt. on it. No one called to cancel the appointment. I will not go back even with the card for the "free" haircut. (the one I already paid for) I feel cheated and disrespected.


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