Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment My mother and I were shopping at Dollar General here in panama city beach last night off of hwy 98. And when we were ready to check out there was this african american girl working the counter, and did not ask us how we were doing or anything. She rang up all of my stuff, and then as i was swiping my debit card she was standing there playing on her cell phone. As i went to grab my bags ((because she did not hand them to me)) I told her that playing on her cell phone and being very rude was not very good customer service skills. She then proceeded to tell me that "it was fine that she was playing on her phone". And that she couldnt start ringing up the next person in line (my mother) because my bags were not moved. I'm sorry but I have NEVER gone to any type of grocery store, convenient store or anything where they do not hand me our bags. That is part of their job duties and obviously she was not aware of this. I then politely asked to speak to the manager, as I walked over to where the manager was and began to tell her how her cashier lacked customer service. She was very rude and not the least bit friendly. She even had a bad attitude with my mother, so my mother did not even purchase anything she had. (You lost about a $40.00 purchase) The manager did apologize and began to tell me that the young girl was not suppose to be playing on her cell phone and that she would have to check the cameras to see if she was, as if I was lying. I am not one to complain EVER, but this was very rude. I am a manager at a local business and if any one of my employess would have acted in this manner, they would have either gotten written up or possibly terminated. I believe that you guys should reconsider who you are hiring and if you dont want to continue loosing good paying customers.

Feedback

Your Name

Your Email

Verification