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I ha d a bad rental experince with Budget Rent a car in June of 2012.I have tried to find a contact for a customer contact for a complaint with my rental. I was never told that a debit cqrmwith MC/Visa logo would not be applicable for my rental. I had other credit cards wth me, but it was on a Sunday afternoon for my reservation. I had not enough credit on my other cards to pay for the rental and I had intened to add more credit, but tis, as i said , was on a Sunday afternoon with about 15 minutes to closing time at 2:00 PM Sunday. I was never told when I gave my card number to the reservation agent days earlier tat I was told would be fine as I asked specifically re my debit card. I had to cancel my treip which wa sa job seeking interbiew 100 miles a way. Ths was a severe blow to my job probablity. I was basically sneered at by the owner of that particular location and that was that. Trying to find a contact to complain to has been next to impossible, as all contact for customer care lead to car rental numbers, not really customer care. It is a big company and they have good cars and good rates, but when it comes to real after customer care, it seems they have none and it's impossible to rectify the problem. A sad commentary on business ethics in the USA today


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