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Original Comment Recently we had a bereavement luncheon at the Holiday Inn on McKnight Rd, Pgh. Pa 15237. It was a nightmare. 9 years ago, we had a luncheon for my dad and it was perfect. Quests had no idea where to go when they arrived. There was only 1 server for 38 people. ( Reservations were for up to 40 people. No dishes on buffet table. Only drink available was ice tea which one server couldn't keep up refilling glasses..Food was luke warm. I was told Chicken or Beef would be served...chicken and pork that you could not cut into was served..constantly out of food. no salad dishes. no coffee until we asked for it...pies were set on table without cutting utensils. I felt sorry for the server. He stayed pleasant and did the best job he could. I talked to both the chef who gave no explanation of why menu was changed or any apologies. I called the general manager the next day and he just said sorry for the inconvenience...Really $878.00 and that was all he could do to satisfy a customer...I guess I will not be using the holiday inn for any future gatherings.

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