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My family and I took a spur of the moment trip to the mountains and stay at the Days Inn. What a nightmare! I will never stay at another one and I am telling everyone about our experience.We checked in at 11:03 pm: if I could have gotten a refund I would not have stayed.Thier refund policy needs to be changed; I did not get what I payed for. The 1st room we were in (both were queen size doubles)had no phone, clock,refrigerator, microwave, coffee pot or smoke detecters. The bathroom floor looked as though someone had cut thier hair in there. The a/c was not working properly and there was dog poop under the a/c. By the way they wanted to charge me $25 for a dog that I did not have!! Went to complain and ask for another room. I asked if they had a room with the micro, fridge, etc. and they looked at me like I was crazy, told me no. Went to the 2nd room...the applinces. Along with blood stained sheets, dirty toilet, stab, yes I said stab, marks in the wall, a busted door frame and lock;no towels, nasty, nasty chairs, a broken table, curtains pulled down. Roaches were in both rooms. After I drank coffee the next morning I found roach sacks in the coffee pot....sickening!!!! How can you rent such filthy and unsanitary rooms like that and then when someone complains and wants a refund you refuse. You ought to be ashamed of yourselfs for treating people like that and STEALING their money. You should be shut down!!!!


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