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Original Comment I have never experienced such poor customer service from a corporation that serves thousands of people across the United States and other countries. I was charged $59.95 unauthorized out of my bank account from Spirit Airlines. After contacting customer service earlier today and getting no where with the gentleman from another country, I asked to speak to his supervisor which I was connected to after several minutes. Another person named Jude Correya, not an American, claiming to be highest person available, spoke with me and would not credit my bank account for the unauthorized charge for yearly membership. No matter what I said in no uncertain terms would he. He could not give me a telephone number to corporate, imagine that. But I found one online, only to be directly answered by a voicemail and given the number I already called. I left two messages and no return call. I have heard people complain at the airport and on the plane about Spirit about all the fees and poor customer service. I have had decent service with flights but after this incident wish I would have read the reviews and comments. My family and I will no longer be flying with Spirit and I will also never recommend them as I have in the past. It would be nice if someone would return my call!

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