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Original Comment Sears quality,product and service. My out look on Sears goes back about two years. My wife and kids bought me a sears 32cc weed tool the only use I have for it is our own yard we don't use it for commerical use. This summer the pull string started to hang up and finally would not pull at all. I tore itdown to find the roller bushing was made out of plastic causing the pull string to cut into the roller. This in turn cuased the spring to come out of line which would require the purchased of a complete head assembly, which was close to what the unit was bought for. I ended setting it out to the curb for recycle. This year Sears ran a add for appliances&quot;This is you wake up call&quot; stating noboby beat Sears prices. we needed a new Refrig.and starting to shop around a local Maytag shop was about $40.00 higher but could not deliver for about two weeks. we stop at sears for a 32ci frigeadair about the same price the only thing holding the purchase back was the sales person would not include the ice maker. wanted $50.00 more. sales persons stated &quot;The price was a set price&quot; I ask to speak to someone who could auth it, The sale person stated&quot;there was no one who could change the price&quot; I replied you know there is a ABC less than 500Yards<br /> behind sears. The sales pearson stated the price was firm I went to ABC purchased a Maytag 32ci about $60.00 cheaper and the ice maker was thrown in.<br /> Togay I went to replace two deep socket a 7/8 deep 1/2 drive impact socket and a 3/8 drive deep 7/8 crome socket.<br /> Sears had moved all socket to a bottom display hard to rear and unorganized. I mention this to the sales person who had little concern about the product condition. I can say I purchased very little from Sears. Your refund policy is a all or nothing in store refund,product quality lacks and so a shopper will look elsewhere. I one time any thing you bought from sears was backed a 100% the product and name spoke for it's self.<br /> 14mile Madison Ht's sears &quot;This is your wakeup calling&quot;<br /> <br /> Mike

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