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I too have had a horrible experience with this company and product. My 5 CF freezer chest bought 6-9-12 has broke on 9-12-12. The warranty is a joke too. I told them who keeps receipts for there food they bought over 2 weeks ago on a off chance that the freezer breaks. They told me to write down what was lost and the price on the meat and fix it in. Now they are refusing to pay for the lost meat because I have no receipt. Trying to find a number for management is damn near pulling teeth. I asked for the supervisors bosses contact information and they gave me the runaround. I WILL NEVER DO BUSINESS WITH THIS COMPANY AND HAVE TOLD EVERYONE ABOUT THE POOR QUALITY AND SERVICE THIS PLACE PROVIDES!


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