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New CUSTOMER!!! This is not what I expected... I joined your company in June got insurance in July. Since then, it has been the worst. I've been shifted around the company by many different customer service reps and I have called numerous of time waiting on a phone for almost 2 months. Finally the phone was delivered to an Fed Ex nearby location. The phone Boost mobile sent to me was the smallest phone in the warehouse with no capablities near what I had on my Android. For me to be new to this company, it has been a major disappointment. I switched over from MetroPCS, which was a company where I received good or should I say excellent customer service. I have spoken to more than 15 people from your company and I can count on one hand who were professional and respectful. I have NEVER experienced this with any other company. I am a very disappointed customer who has been thrown under the bus by your company. If you could take the time out to give this any attention, you will see exactly what I am referring to... The coverage and service I received were o.k. but I will be switching companies soon and just wanted to let you guys at Boost Mobile that I am very shocked to find out that a million dollar cell phone company go around treating their customers like gum stuck to the bottom of a heal... I will also let my family and others who I know with the company about my terrible experience. By the way I am still waiting on a Blackberry replacement phone if it's going to take almost two months for me to get that one you all can keep it... I just got off the phone with Boost once again and they lied numerous of times and I am sick of this I am switching my service and none of my family member or friends will ever..never.. go with your company. Thanks for nothing!!!<br /> Upset and Disappointed <br /> Sonia Renita Tyus<br /> [email protected]


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