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Original Comment Hi, i purchased a new dell computer for my mother, i own a real computer, i own an hp,anyway not long after the computer stopped working, a tec from dell came to her home and fixed it, not long after it stopped working again, they came and fixed it agian, not long after it stopped working again, this time on 03/17/11 they sent a replacement by ups.This time to be safe we purchased a three year warranty which dell says does`nt exist, so on 09/18/12 i purchased my mother a real computer from hp.I will never buy another dell in fact they can not even give me one.What i want is a refund on the dell computer that i purchased, thats what a responsable company does when they sell you a defective product or they replace it , but dell allready replaced it and it was a dud also, so i want a refund ,my dell case no. is 864040019 if anyone at dell decides to do the honorable thing give me a call to resolve this issue or do the honorable thing and tell michael dell to do the honorable thing, close the company and stop robbing people or call the ceo of hp and ask him how he makes good computers and how they take care of thier cutomers. This war will continue until dell does the right thing. Next i will go to my hometown news paper. Death before dishonor, i will continue fighting this bloodless war by writing reviews on how bad i was treated and telling anyone who will listen not to waste thier money on dell, buy hp instead.

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